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ADVISORY/Chordiant Software -- CHRD -- Presents: Ten Best and Worst Web Sites From a Customer's Point of View: How to Avoid Web Site and Transaction Abandonment


Chordiant Software (Nasdaq:CHRD - news)-- Media Advisory
To: Industry analysts; tech editors; consumer editors; business editors

What: A 45-minute Web presentation on the ``10 BEST AND WORST WEB

SITES FROM A CUSTOMER'S POINT OF VIEW:

How to Avoid Web site and Transaction Abandonment``

by Professor Bruce Weinberg, Ph.D.,

Bentley Graduate School of Business

When: Wednesday, October 24, 2001

First Live Broadcast: London: 2:00 p.m.

New York: 9:00 a.m. EDT

Second Live Broadcast: New York: 2:00 p.m. EDT

Los Angeles: 11:00 am PDT

Playback: Anytime after the live presentation

FREE REGISTRATION AT: http://www.chordiant.com/webcast

Why: ``More than 65 percent of Web-based interactions are

abandoned.``

Boston Consulting Group

   Chordiant Software and IBM present professor Bruce Weinberg in
this 45-minute Web presentation. Weinberg diagnoses common Web site
problems contributing to online interaction and Web site abandonment.
An e-commerce expert, Weinberg recently ran an "experiment" in which,
for one year, he did all his shopping exclusively on the Web.
Weinberg's work has been featured in The Wall Street Journal and
Business Week. Weinberg teaches graduate e-commerce classes at Bentley
School of Business.

   You will leave this session with information you can immediately
use, including:

   --  Common problems with Web site navigation

   --  Pitfalls to avoid on your own Web sites

   --  Ways to reduce Web site abandonment and increase transaction
       completion

   --  Examples of good and bad e-commerce sites

   FREE REGISTRATION AT: http://www.chordiant.com/webcast

   Registration for this webcast will close October 23 at 12 p.m.
EDT.

   Please feel free to forward this invitation to colleagues in
e-commerce and Web marketing you believe will be interested in this
presentation.


 
Editorial Contact:
James Strohecker
Chordiant Software
408-517-6191
james.strohecker@chordiant.com
 
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