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Chordiant Software to Discuss The Impact of Web Services on Enterprise Ecosystems


CUPERTINO, Calif.--(BUSINESS WIRE)--Sept. 16, 2002--Chordiant Software, Inc. (NASDAQ:CHRD - News), a leading provider of innovative customer management solutions, announced today that it will be holding a discussion regarding the impact of Web services on enterprise software ecosystems on Wednesday, September 25, 2002. This live, 45-minute event will begin at 10:00 a.m. ET, at which time, Murthy Nukala, lead analyst of The Sand Hill Group, and David Bernstein, chief technology officer at Chordiant, will explain how Web services promise to deliver true interoperability between multiple front-office, back-office and CRM systems. The presentation can be accessed live via an audio Web cast. Registration is free.
How to Participate in the Audio Web cast:

Go to www.chordiant.com and select the "Explaining Web Services Technology for Marketing, Sales & Service Executives" Web cast event.

   If you cannot connect at the above address the direct link is:
   http://www.chordiant.com/webcast

A playback of the presentation will be available 24-hours after the "live" presentation.

About Chordiant Software, Inc.

Chordiant Software provides innovative customer management solutions for global business to consumer companies. Chordiant solutions are driven by customers' business processes and provide a consistent real time view of their customers at any point they touch the enterprise, through self service, the contact center, or retail channels. Chordiant customers are typified by organizations that have millions of consumer relationships, where the balance between total cost of customer and lifetime profitability is critical.

Using Chordiant solutions, customers benefit from reduced operational expenses through more efficient and effective marketing, selling and customer service. Additionally, Chordiant quickly reduces internal IT costs by co-existing with and leveraging existing information technology, investments and infrastructure.

Headquartered in Cupertino, California, Chordiant maintains offices in Boston, Chicago, Manchester NH, New York City, London, Paris, Amsterdam, Frankfurt, Munich, Madrid, Johannesburg, Sydney and Melbourne. Visit us on the Web at http://www.chordiant.com.

Safe Harbor

This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements, including, among others, potential difficulties in the assimilation of operations, strategies, technologies, personnel and products of acquired companies and technologies, the impact of perceived or actual weakening of economic conditions on customers' and prospective customers' spending on Chordiant software and services; quarterly fluctuations in Chordiant's revenues or other operating results; failure by Chordiant to meet financial expectations of analysts and investors, including failure resulting from significant reductions in demand from earlier anticipated levels; risks related to market acceptance of Chordiant's products; customization and deployment delays or errors associated with Chordiant products; impact of long sales and implementation cycles for certain Chordiant products; reliance by Chordiant on a limited number of customers for a majority of its revenues; Chordiant's need to retain and enhance business relationships with systems integrators and other parties; Chordiant's use in its products of third-party software; activities by Chordiant and others regarding protection of intellectual property; and competitors' release of competitive products and other actions. Further information on potential factors that could affect the financial results of Chordiant are included in risks detailed from time to time in Chordiant's Securities and Exchange Commission filings, including without limitation Chordiant's Annual Report on Form 10-K filed on March 29, 2002 and most recent Form 10Q filed on May 15 2002. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.

Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc., JX Architecture and Dynamically Driven CRM are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.



 
Editorial Contact:
James Strohecker
Chordiant Software
408-517-6191
james.strohecker@chordiant.com
 
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