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C3i, Inc. Introduces Pharma EndtoEnd Services for Siebel* Pharma
New York, NY September 28, 1999: Building on multiple implementation successes with well-known healthcare organizations, C3i announces the packaging of a full array of integrated services for Siebel Pharma 99, the leading sales and service front-office CRM application designed for the pharmaceutical vertical market. With C3i's Pharma EndtoEnd Services- expert Siebel implementation, training, and support-the C3i team works in partnership with client organizations' senior management, project team, and user community to provide assistance with every aspect of the initiative.Seamless and "all under one roof," C3i's design, configuration, and implementation services enable client organizations to minimize costly system customizations and time- and labor-intensive handoffs between vendors. "Each element of our end-to-end services integrates closely with the others. Activities within each area unfold on parallel tracks, creating efficiencies and synergies unavailable through multivendor solutions." Says Joel Morse, President of C3i.
Part of the Pharma EndtoEnd Services solution is C3i's post implementation offering.
Training, support, system administration, and asset management services are developed and refined concurrent with the system design, configuration, and rollout in order to maximize efficiencies and increase end user productivity during the migration to Siebel Pharma 99. "A large part of the C3i philosophy is based on the fact that increasing end user productivity is the key to any successful CRM project. C3i's Pharma EndtoEnd Services is designed to deliver on our philosophy." Says Morse
About C3i :
C3i is devoted to helping companies realize the potential of customer relationship management. Focusing on the unique demands of today's mobile environment, C3i provides customized system implementation, help desk, comprehensive end-user training, asset management and technical services that maximize user effectiveness while lowering total cost of ownership. Focusing on long term success, C3i helps its clients achieve their goals and build on them well beyond the initial implementation. C3i is a premier Consulting Partner of Siebel Systems Inc.
Editorial Contact:
Jennifer Hartwell
C3i, Inc.
212-324-0536
jhartwell@c3icare.com
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