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Brightware Moves Corporate HeadquartersSAN RAFAEL, Calif. – November 14, 2000 – Brightware, Inc., the leading supplier of eCustomer Assistance software for the Internet, today announced that it has moved the company headquarters from Novato, California to a 30,000 square foot office building in San Rafael, California. The new facility is located in the thriving Marin Technology Center.With this move, Brightware increases its total square footage by more than 65%, setting the stage for significant expansion fueled by numerous new customers and record results in both fiscal year 2000 and the first quarter of fiscal year 2001. “The headquarters move signifies that Brightware’s momentum is continuing to build,” said Chris Erickson, President and CEO of Brightware. “The new location provides our employees with state-of-the-art facilities and plenty of room to grow, helping us meet our strategic objectives. The new headquarters offer a working environment that not only promotes operational efficiency and effectiveness but also reflects our culture and instills high standards for service and product development.” The new headquarters address is 1401 Los Gamos Drive, San Rafael, CA 94903. All phone, fax numbers, and email addresses remain the same. About Brightware Brightware, the leading supplier of eCustomer Assistance software for the Internet, helps companies build better customer relationships, one interaction at a time. The complete and integrated Java™ -based product suite includes Web, Email and Live Assistance solutions, plus analytics and eMarketing for closed-loop, insight- driven interactions with eCustomers. Using Brightware, eBusinesses can dramatically increase eService levels, eSales revenues, and eMarketing effectiveness while simultaneously reducing costs. Brightware's products, which can often be deployed within a week, leverage proven automation technology to deliver unparalleled scalability, performance, ROI and an exceptional eCustomer experience at every online touchpoint. For more information, please visit Brightware's Web site at http://www.brightware.com or call (800) 532-2890. Brightware is a registered trademark of Brightware, Inc. All other company and product names may be trademarks of their respective owners. Editorial Contact: Marianna Vyridi The Horn Group (415) 905-4021 mvyridi@horngroup.com top of page |
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