Scottsdale, Ariz. - October 4, 2004 - Best Software (Company
Profile, Past
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Studies) today introduced SalesLogix® for Pocket PC at the Gartner CRM Summit in Scottsdale, Arizona. SalesLogix for Pocket PC mirrors the familiar SalesLogix 6.2 user interface while delivering full-featured CRM functionality with real-time wireless convenience. Developed with the latest in mobile technology, SalesLogix for Pocket PC is built on the Microsoft .NET framework to provide organizations with the same flexibility and rich customization capabilities they experience in the SalesLogix environment.
“SalesLogix for Pocket PC is the most robust mobile application in the CRM marketplace,” noted Jon Van Duyne, senior vice president and general manager for Best Software Mid-Market CRM. “SalesLogix for Pocket PC allows users to go beyond basic look-ups of contact information and take advantage of rich CRM functionality such as account, contact, opportunity and ticket management, even while away from the office.”
Gartner identifies mobile field sales capabilities among the top ten CRM software selection criteria in its recent research survey of 158 medium-sized businesses.1 SalesLogix for Pocket PC addresses this emerging need so users can immediately take advantage of the convenience and productivity provided through handheld devices.
“We have 400 employees using SalesLogix 6.2 and view SalesLogix for Pocket PC as a productivity tool that will roll out to many of our field reps who need instant access to patient records without having to boot up a laptop,” stated David van der Linden, director of sales and marketing applications for Cyberonics. “The benefits of extending CRM data to our mobile sales team are immense considering the account contact, note taking and opportunity tracking features that will be used frequently, as well as the simple synchronization methods available. The ROI is definitely there.”
SalesLogix for Pocket PC delivers robust account, contact, opportunity and service ticket management functionality with real-time wireless convenience so users can:
• Create, add and update contact and account information including opportunity data and service tickets to keep on top of business activities instantly
• Manage activities with a visual drag-and-drop calendar, one-click dialing and handwriting recognition to minimize time spent on data entry
• Perform fast lookups and create dynamic groups on the handheld device to manage accounts efficiently and elevate customer support
• Access tables, extensions, pick lists or customized fields from SalesLogix on the Pocket PC to expand mobile productivity and availability of customer information
• Use multiple synchronization methods including remote wireless and cradle sync options to keep an entire team instantly updated
• Receive data and application feature enhancements automatically through synchronization to minimize IT staff workload
• Utilize Pocket PC functionality such as one-click dialing from a contact record, handwriting recognition and integration with Pocket Outlook to increase productivity
Because SalesLogix for Pocket PC is built on the Microsoft .NET framework and SQL Server CE, it is extremely customizable and scalable for large organizations. It can be easily customized using visual drag-and-drop design tools or Visual Studio .NET development tools to create efficient, industry-specific or customer-specific workflow for mobile users. Examples include applications for the financial and pharmaceutical industries, among others. In addition, the use of SQL CE on the device also allows mobile users to continue to access data even in an area where they do not have a wireless connection.
"We implemented SalesLogix in 1998, largely because of our ability to quickly customize the product for our unique needs when providing specialty laboratory services," noted Brian Littlefield, CIO for Prometheus Laboratories. "It is critical that our team of over 60 field representatives is able to review and capture data instantly as they interact with physicians. This year, we have implemented a highly customized version of SalesLogix for Pocket PC to support our sales team."
SalesLogix 6.2 CRM Suite
SalesLogix is the CRM leader for small to medium-sized businesses that require flexible, easy-to-use solutions to help acquire, retain and develop profitable customer relationships. SalesLogix 6.2, introduced in July, delivers integrated sales, marketing, customer service and support automation solutions that adapt to an organization’s unique customer acquisition, retention and development processes.
With more than 6,000 customers, SalesLogix has garnered accolades for its ease of use and high levels of end-user adoption. Gartner recently named Best Software number one in the worldwide small business CRM software applications market with 25% market share, and currently lists SalesLogix as the lowest total cost of ownership over a three year period among leading CRM solutions in the MSB market.2
SalesLogix 6.2 is available through the Best Software Mid-Market CRM channel of over 450 business partners starting at $795 per user for Standard CRM. SalesLogix for Pocket PC starts at $295 per SalesLogix user. For more details, visit www.saleslogix.com.
About Best Software, Inc.
Best Software offers leading business management products and services that give more than 2.3 million small and mid-sized customers in North America the insight for success throughout the lives of their businesses. Its parent company, The Sage Group plc (London: SGE.L), supports 4.3 million customers worldwide. For more than 25 years, Best Software has delivered easy-to-use, scalable and customizable applications through its portfolio of leading brands, including Abra, ACCPAC, ACT!, BusinessVision, CPASoftware, FAS, MAS 90, MAS 200, MAS 500, MIP, Peachtree, SalesLogix, Timberline, among many others. For more information, please visit the Web site at www.bestsoftware.com/moreinfo or call (866) 308-BEST.
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