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Astea and AMR Research's Marc McCluskey Offer Free Webinar on Service Lifecycle Management

Will Discuss How Automation Can Increase Revenue and Market Share

(BUSINESS WIRE)--Astea International, Inc. (NASDAQ:ATEA - News)
Who:   Marc McCluskey, Service Director, AMR Research Inc., a thought
      leader on the topic of Service Lifecycle Management (SLM),
      discusses strategies and benefits for leveraging your service
      organization as a revenue driver and profit center.

      Many capital equipment manufacturers and distributors are
      finding profits from the goods they sell leveling off or
      declining due to steep competition and shrinking margins in the
      face of increasing pressures from globalization. Winning
      companies are deriving an increasing percentage of profits from
      the services they provide. But this kind of performance can
      only be realized with tight control and automated management.

What:  An interactive Webinar in which McCluskey will discuss how
      leading companies can accomplish the following:

      --  Build and sustain competitive advantage through service

      --  Uncover recurring top-line growth from their service
          operations

      --  Maximize profit margins, market share and operational
          efficiencies

      --  Overcome internal inertia to drive service initiatives
          forward

Where: Register online: http://www.astea.com/webinar6o.asp

When:  Tuesday, December 17 at 12:00 PM (Noon) EST


 
Editorial Contact:
Joe Mitchell
Gregory FCA
610 642 8253
joe@gregoryfca.com
 
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