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Astea Recognized With EnterpriseVision Award

Horsham, PA, September 30, 2002—Astea International Inc. (Nasdaq: ATEA), the global provider of software solutions for field service and integrated Customer Relationship Management (CRM), was recognized with a “Best Vendor Presentation” award and nominated in three other award categories at EnterpriseVision 2002 recently held in San Diego.  Awards were voted by EnterpriseVision attendees who are IT consultants, systems integrators, total solutions providers and external services providers that met to discuss proven and emerging IT solutions for mid-size to Fortune 1000 customers.

Astea was also a finalist for “Best Enterprise Vendor,” “Best Enterprise Solution” and “Best Alliance Strategy” awards.

“EnterpriseVision provides an excellent forum to network with many potential distributors of Astea solutions in a comfortable, focused and professional setting,” said Astea vice president of sales John Reed. “We were glad for the opportunity to participate and pleased that Astea and our product roadmap with Astea AllianceEnterprise CRM solutions were so well received.”

About Vision Events
Vision Events, a Gartner, Inc. (NYSE: IT and ITB) company, is a leading producer of highly focused business events that bring resellers and end users together with leading and emerging vendors in private boardroom appointments to form strategic partnerships and secure new business in the technology sector. Additional information about Vision Events can be found at http://www.visionevents.com

About Gartner, Inc.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients understand technology and drive business growth. Gartner's divisions are Gartner Research, Gartner Consulting, Gartner Measurement and Gartner Events. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, and has 4,300 associates, including 1,200 research analysts and consultants, in more than 90 locations worldwide. The company achieved fiscal 2001 revenue of $952 million. For more information, visit http://www.gartner.com

About Astea International
Astea International Inc. (www.astea.com) is a global supplier of integrated Customer Relationship Management (CRM) solutions that provide service-centric companies with a rapid return on their technology investment. Astea's flagship product, AllianceEnterprise CRM Suite, integrates, automates and streamlines sales and service business processes, thereby increasing productivity, competitive advantage, customer focus, top-line revenue growth and profitability. The full module set includes Sales & Marketing, Contact Center, Field Service, Professional Services and Mobile CRM solutions. Extending relationship from the field to the front office, the Company offers over twenty years of domain expertise, linking disparate business organizations and collapsing the time from contract to cash. Astea AllianceEnterprise manages the entire customer lifecycle from generating leads, to closing sales to providing world-class support that drives business.

© 2002 Astea International Inc. and Astea AllianceEnterprise Suite are trademarks of Astea International Inc. All other company and product names contained herein are trademarks of the respective holders.

This press release contains forward-looking statements that are made under the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties that could materially affect future results. Among these risk factors are possibilities that the companies mentioned in this press release may not purchase licenses for AllianceEnterprise, the continuing acceptance of Astea’s products, general competitive pressures in the marketplace, and continued overall growth in the customer relationship management solutions industry. Further information regarding these as well as other key risk factors and meaningful cautionary statements that could affect the Company’s financial results are included at length in the Company’s Form 10-K for the fiscal year ended December 31, 2001, filed with the Securities and Exchange Commission.

 
Editorial Contact:
Joe Mitchell
Gregory FCA
610 642 8253
joe@gregoryfca.com
 
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