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Astea International and Telcordia Technologies, Inc. Join Forces to Provide Best in Class Mobile CapabilitiesHorsham, PA and Morristown, NJ—August 19, 2002—Astea International (Nasdaq:ATEA) and Telcordia Technologies today announced a VAR agreement whereby Astea Alliance PocketPC will be utilized to provide mobile PDA access to the TelcordiaÔ Force System, a work force management system. The Astea ( www.astea.com) technology operates untethered to the Telcordia Force System and can help to increase operational efficiencies, quality of service delivery, customer satisfaction and return on investment with the Telcordia Force System.“The Astea Alliance PocketPC product provides PDA access capabilities that we have envisioned for the Force System,” said Richard Jacowleff, vice president of work force management systems at Telcordia Technologies. "With the Force System and the Astea Alliance PocketPC product, our customers’ mobile technicians will have tools to help them improve operating costs, service performance and customer satisfaction. Our agreement with Astea is consistent with Telcordia’s commitment to deliver the most functional, comprehensive and cost-efficient OSS (Operational Support System) solutions to the telecommunications industry.” “Our relationship with Telcordia is a significant expansion of our indirect sales channel for the Astea Alliance Pocket PC product,” said Greg Cicio, Astea’s vice-president of strategic planning and corporate development. “We view this agreement as a tremendous endorsement of Astea’s product functionality and interoperability with other systems.” About Telcordia Technologies Telcordia Technologies, Inc., an SAIC company, is one of the world’s largest providers of operations support systems, network software and consulting and engineering services to the telecommunications industry. A leader in the development of Next Generation Network technologies, Telcordia (www.telcordia.com) is headquartered in Morristown, NJ with offices throughout the United States, Canada, Europe, Central and South America and Asia Pacific About Astea International Astea International Inc. (www.astea.com) is a global supplier of Field Service and integrated Customer Relationship Management (CRM) solutions that provide equipment and service companies with a rapid return on their technology investment. Astea's flagship product, AllianceEnterprise CRM Suite, integrates, automates and streamlines sales and service business processes, thereby increasing productivity, competitive advantage, customer focus, top-line revenue growth and profitability. The full module set integrates marketing, sales, customer contact centers, field service, professional services and mobile CRM. Astea’s customer base includes a strong following among top- tier organizations within the telecommunications industry. The Company offers over twenty years of domain expertise in improving business processes at equipment and service companies and a worldwide sales and service network. © 2002 Astea International Inc. Astea, Astea Alliance PocketPC and Astea AllianceEnterprise Suite are trademarks of Astea International Inc. Telcordia is a trademark of Telcordia Technologies, Inc. All other company and product names contained herein are trademarks of the respective holders. This press release contains forward-looking statements that are made under the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties that could materially affect future results. Among these risk factors are possibilities that the companies mentioned in this press release may not purchase licenses for AllianceEnterprise, the continuing acceptance of Astea’s products, general competitive pressures in the marketplace, and continued overall growth in the customer relationship management solutions industry. Further information regarding these as well as other key risk factors and meaningful cautionary statements that could affect the Company’s financial results are included at length in the Company’s Form 10-K for the fiscal year ended December 31, 2001, filed with the Securities and Exchange Commission. Editorial Contact: Joe Mitchell Gregory FCA 610 642 8253 joe@gregoryfca.com top of page |
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