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Astea’s AllianceEnterprise Healthcare Industry CRM Solutions Featured at INTERPHEX and HealthTech 2002 ConferencesAstea’s AllianceEnterprise CRM Suite improves operational efficiency, equipment performance and profitability for companies in the healthcare delivery chain.Horsham, PA, April 10, 2002— Healthcare industry solutions with the AllianceEnterprise CRM Suite from Astea International Inc. (Nasdaq:ATEA) can be seen at two major conferences this month: INTERPHEX at the Jacob K. Javits Convention Center in New York City on April 15-17, and HealthTech 2002 at the Baltimore Convention Center on April 21-23. AllianceEnterprise’s integrated web and mobile capabilities for 360-degree customer relationship management as used by equipment manufacturers, hospital management organizations and third-party service providers will be featured at Astea’s exhibits. In addition, Greg Cicio, Astea’s vice president of strategic planning and corporate development, will present a white paper on “CRM Solutions for Regulated Industries” at HealthTech 2002.“Healthcare is among our fastest growing vertical markets because of the integrated business processes, improved execution of equipment sales and service, and traceability that we deliver out-of-the-box with AllianceEnterprise,” says Cicio. “Operational efficiency, equipment performance, profitability--all figure into the quality of patient services that can be delivered and AllianceEnterprise improves capabilities in all areas for the variety of companies and organizations in the healthcare delivery chain.” About AllianceEnterprise CRM Suite Astea’s AllianceEnterprise CRM Suite improves the productivity and customer relationships of equipment and service companies by collapsing multiple, interdependent business processes into a shared enterprise system. AllianceEnterprise provides integrated web and mobile applications for marketing, sales, customer service and professional services to enable efficient real-time management of information, people, assets and cash flows. Resulting improvements in operating costs, revenue recovery, revenue generation, and customer loyalty lead to higher profitability and top-line revenue growth. Built on the Microsoft.NET framework and designed with meta data, graphical metaphors and wizards for easy manipulation of system attributes and data presentation, AllianceEnterprise adapts to business processes without hidden programming costs. Capabilities to implement, manage and modify applications, quickly and economically, to existing and future business requirements ensure optimal long-term functionality, low cost of ownership and maximum return on investment. About Astea International Astea International Inc. (www.astea.com) develops, markets and supports Customer Relationship Management (CRM) solutions for companies that sell and service equipment, or sell and deliver professional services. Astea’s CRM solutions are used by companies in information technology, healthcare, industrial controls and instrumentation, retail systems, imaging systems, facilities management, telecommunications and other industries with equipment sales and service requirements. Astea offers over twenty years of domain expertise in improving business processes at equipment and service companies and a worldwide sales and service network. © 2002 Astea International Inc. Astea is a registered trademark and AllianceEnterprise Suite is a trademark of Astea International Inc. All other company and product names contained herein are trademarks of the respective holders. This press release contains forward-looking statements that are made under the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties that could materially affect future results. Among these risk factors are possibilities that the companies mentioned in this press release may not purchase licenses for AllianceEnterprise, the continuing acceptance of Astea’s products, general competitive pressures in the marketplace, and continued overall growth in the customer relationship management solutions industry. Further information regarding these as well as other key risk factors and meaningful cautionary statements that could affect the Company’s financial results are included at length in the Company’s Form 10-K for the fiscal year ended December 31, 2001, filed with the Securities and Exchange Commission. Editorial Contact: Joe Mitchell Gregory FCA 610 642 8253 joe@gregoryfca.com top of page |
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