ANTENNA SOFTWARE NAMED WINNER IN THE 2004 USERS CHOICE AWARDS  (email this article)

(Jersey City, NJ) August 4, 2004 - Antenna Software (Company Profile, Past Stories, Case Studies), Inc., a leading provider of wireless solutions for the mobile field service industry, announced today its Antenna A³ solution has been named a winner in The Sixth Annual Users Choice Awards, sponsored by CRMAdvocate. Antenna’s A solution was nominated in the Field Service Solution category.

“It is always gratifying to be recognized as an industry leader, but this award is a special honor because it came from our customers,” said Jim Hemmer, CEO, Antenna Software, Inc. “More and more global organizations comprehend the bottom-line value that wireless technology provides to business processes in the enterprise. Our industry-leading applications consistently keep pace with mobile enterprise needs and exceed the evolving requirements of today’s service management teams.”

Antenna A³ is an integrated suite of comprehensive mobile enterprise applications offered in combination with global, fail-safe network communications and management services. By driving valuable, time-sensitive data to the field, Antenna A³ improves employee productivity, increases operational efficiency, enhances on-the-job knowledge, creates new revenue opportunities, and improves customer satisfaction. From simple dispatching and paging solutions to comprehensive mobile field service management solutions, Antenna A³ enables companies of all sizes to streamline and enhance their unique business processes, gain competitive momentum, and exceed customer expectations.

The Users Choice Awards program is the only program in which customer relationship management (CRM) products are judged by the end user. Users from market-leading companies in a variety of industries, including, High Tech, Security Systems, Medical Equipment, and Manufacturing pushed Antenna’s A3 Field Service solution to the top spot in this very competitive category.

RealMarket was an original founder of the awards and now serves as the program administrator. “In these days where proving ROI is imperative, there is no greater testimony than this. These winners are obviously doing a number of things well to receive such high praise from their customers,” stated Gary Lemke, President of RealMarket.

About Antenna Software
Antenna Software is the largest, privately held mobile enterprise solutions provider in North America with thousands of users worldwide. Headquartered in Jersey City, New Jersey, Antenna's products provide proven, powerful mobile solutions, which integrate enterprise-class business applications with global wireless network communications and management capabilities. Antenna supports a growing client base of leading service organizations throughout the world. Key customers include Pitney Bowes, L-3 Communications Security and Detection Systems, Siemens, Verizon, and Fujitsu.

About CRMAdvocate
CRMAdvocate (www.crmadvocate.com) represents a group of forward-thinking individuals who, along with their companies, share a commitment to help grow and mature the market through leadership in education and research. In short, the CRMAdvocate program seeks to create a more receptive and larger market for CRM solutions by focusing on success via case studies, success stories and best-in-breed CRM strategies. Currently, CRMAdvocate has more than 1100 success stories that can be search by vertical industry, application, geography, size of installation and keyword.

CRMAdvocate includes an elite list of industry stakeholders: industry analysts, associations, publications, event producers, solution providers, and leading web destinations including Advanstar, AFSMI, Consortium for Service Innovation, CRM Association, CRM Magazine, CRMXchange, DCI, Help Desk Institute, STI Knowledge Help Desk Community, Integrated Solutions Magazine, Peppers and Rogers Group, RealMarket and SearchCRM.

About RealMarket
RealMarket is the definitive and most complete source of information concerning technologies, strategies, and trends for Customer Relationship Management (CRM) and Contact Centers. Providing real-time and on-demand industry news, webcasts, case studies, white papers, research, and product information, RealMarket allows end-users, editors, research analysts, system integrators, consultants and others to stay current on industry trends. RealMarket is headquartered in Indianapolis, Indiana. (http://www.realmarket.com )