Press Release


Company Profile
Company Web Site

Technology Pioneer Carl Samos Joins Answers.com as CTO


PASADENA, Calif. – November 2, 2000 – Answers.com®, a leading developer of Web enabled customer interaction products, announced that Carl Samos has been appointed as the company’s Chief Technology Officer.  Samos’ responsibilities will include overseeing the development of Answers.com’s future product line and expanding the functionality of Answers.com’s existing product offerings.

Samos was previously co-founder and CTO of KnowItAll, Inc., which was acquired by Answers.com in October 2000.  He was also previously a member of the National Center for Supercomputing Applications (NCSA) where he led the development of Mosaic, the famous World Wide Web browser.  The most notable company to license Mosaic was Microsoft, which utilized the software code to create Internet Explorer.

In addition to co-founding KnowItAll, Samos’ recent accomplishments include his participation in the start-up and technology development of pcOrder.com, a leading electronic commerce technology provider for the computer industry.  pcOrder consummated a successful initial public offering in February 1999 (NASDAQ:PCOR).   

Samos said, "Answers.com will soon offer a complete and technically superior solution that will improve the way customer service is experienced over the Internet.  I’m excited to be joining Answers.com at such a promising time in the company’s development.”

Bill Fogg, Answers.com CEO added, "Carl has proven he is one of the premiere technology developers in the country.  His creativity, vision, and ability to execute will help Answers.com change the way people think about online customer service.”  

Samos’ other credits include serving as the lead developer for the Computational Modeling Lab, which was dedicated to creating applications such as iwgAIDS, the leading tool for modeling the AIDS pandemic worldwide.  He began his career at the University of Illinois, where he earned a Bachelor and a Master of Science in Computer Science.

About Answers.com

Answers.com ( http://www.answers.com ) is a provider of online customer service tools that help businesses of all sizes manage inquiry volume, minimize costs and maximize customer satisfaction. Through their advanced question and answer technology, Answers.com provides the best tools for online customer service support. Simply put, it allows any company’s Web site visitors quickly find real answers to their questions - 24 hours a day, seven days a week.

Established in 1996 by idealab!, Answers.com was recently acquired and relaunched by Net Shepherd, Inc. to target the business-to-business market.  Current customers include GE Plastics ( http://www.askedison.com ), PE Care ( http://www.pecare.com ) !hey Software ( http://www.heyinc.com ) CareerBuilder, Inc. ( http://www.careerbuilder.com ), and NetPreSys ( http://www.netpresys.com ).


 
Editorial Contact:
Jennifer Sanchez
Answers.com
626.817.5652
jennifer@answers.com
 
top of page