Amdocs Appoints Harel Kodesh Chief Product Officer (email this article)

New Position Focuses on Acceleration and Further Improvement of Product Development Capabilities

CRM Headline News

ST. LOUIS, Dec. 9 -- Amdocs (Company Profile, Past Stories, Case Studies), the world's leading provider of billing and CRM products and services for true, integrated customer management, today announced that Harel Kodesh has been appointed to the new position of Chief Product Officer. In this role, he will be responsible for the research and development of the Company's global product strategy, development programs, architectures and applications. In addition, he will also serve as President, Product Development.
 
"The Chief Product Officer's position has been created to give our product development efforts the focus and direction necessary to ensure that Amdocs' products remain best-in-class in terms of technology, cost-performance, and quality," said Dov Baharav, CEO of Amdocs Management Limited. "Harel's global experience and superior technology expertise uniquely qualify him for this new role, making him a tremendous asset in helping Amdocs establish the industry's benchmark for Integrated Customer Management. I'm confident that under Harel's leadership, Amdocs will maintain and further improve its product leadership position, and be fully prepared to meet the growing product needs of our customers, as well as the increasingly demanding technology challenges of our dynamic market."
 
"Amdocs has tremendous depth, and has earned an excellent reputation as a premier supplier of integrated customer management products and services," Kodesh said. "I welcome the opportunity to help Amdocs improve its product strategy with the goal of achieving total customer satisfaction for our products, while helping our customers reduce their total cost of ownership. I am fully committed to making further improvements to Amdocs' product development organization and processes to enable us to better capitalize on new growth opportunities."
 
Kodesh joins Amdocs from Wingcast, a joint venture between the Ford Motor Company and Qualcomm, where he served as President and CEO. Prior to that, he held a variety of executive positions at Microsoft, including Vice President of the Information Appliance Division. At Microsoft, he founded the WindowsCE operating system and led the development and marketing of this operating system and a wide range of products based on it. Earlier in his career at Microsoft, Harel managed the Object Linking and Embedding (OLE) team, which created the Component Object Model, a key technology used in the Windows operating system. He also previously worked for Motorola, where he managed a team responsible for Motorola's early efforts in wireless data. Harel was one of the early investors in Mobilitec, a leading provider of Service Delivery Platform, based in San Mateo, California, and has served as its chairman.
 
About Amdocs
Amdocs combines innovative software products and services with deep business knowledge to deliver true integrated customer management to the world's leading services companies. Our best-in-class billing and CRM products seamlessly link all customer-facing business processes -- marketing, sales, ordering, delivery, fulfillment, billing, settlement, service, support, and analytics -- resulting in stronger, more profitable customer relationships. Amdocs enables its customers to implement their business strategy with rapid return on investment, lower total cost of ownership and improved operational efficiencies. For more information, visit Amdocs at www.amdocs.com.
 

Editorial Contact:
Ryan Lowry
Interactive Public Relations for Amdocs ClarifyCRM
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