Far EasTone, a Leading Operator in Taiwan, Selects the Amdocs Enabler Product for Convergent Prepaid-Postpaid Billing (email this article)

ST. LOUIS, Nov. 4 /PRNewswire-FirstCall/ -- Far EasTone Telecommunications (FET, OTC: 4904), a leading mobile service provider in Taiwan, and Amdocs (NYSE: DOX - News), the world's leading provider of billing and CRM, announced today that FET has selected the Amdocs Enabler product for convergent voice, data, content and commerce billing for its more than 4.3 million prepaid and postpaid subscribers. Amdocs Enabler will empower FET to secure higher customer satisfaction and loyalty by replacing multiple systems with one, consolidated platform, thereby significantly improving customer service, minimizing time-to-market for new, value-added services, and allowing for bundled voice and data offerings and price plans. Driving cost of ownership advantages and higher AMPU (Average Margin per User), Amdocs Enabler will help FET realize profitable growth. The Amdocs platform will also provide FET with an integrated retail and partner billing platform through the utilization of the Amdocs Partner Relationship Management (PRM) product for management of interconnect, roaming, content and commerce partnerships. Amdocs PRM enables innovative partner business models and leading-edge partner offerings, further enhancing customer satisfaction and introducing additional revenue streams.

"Amdocs Enabler uniquely offers outstanding convergent support for all services and payment options with a single platform, and will help us deliver on our commitment to provide the richest and most satisfying customer experience," said Jan Nilsson, President of FET. "The fact that Amdocs Enabler and Amdocs PRM can be rapidly implemented ensures we quickly capitalize on our investments in emerging technologies and foster new revenue opportunities from growing market demand for prepaid and convergent offerings, thereby cultivating our leadership edge."

Amdocs Enabler will be implemented together with additional pre-integrated add-on products, including accounts receivable, resource management, voucher management, replenishment management and balance management, and will support new data services such as MMS and WiFi across all payment methods and customer types, including unlimited billing hierarchy support for the largest corporate customers. The consolidated Amdocs platform will dramatically simplify operations, allowing for shorter billing and rating processing, reducing costs associated with marketing initiatives, providing a unified view of hybrid subscriber accounts, and improving customer service through Chinese language support.

"The unique combination of Amdocs' software products and services is key to our strong delivery track record," said Michael Matthews, Chief Marketing Officer at Amdocs. "Amdocs Enabler is inherently extensible via pre- integration with the complete Amdocs product suite, leveraging a common and coherent product development roadmap. The resulting strategic value ensures that leading operators such as FET can minimize cost of ownership and maximize return on investment at minimum risk."

About Amdocs Enabler

Amdocs Enabler provides flexible, real-time rating and billing for all voice, data, content and commerce services. Utilizing an integrated online- offline charging platform, Enabler allows communications service providers to support prepaid-postpaid and wireline-wireless convergence with one product. Enabler is a production-proven, carrier- grade product, pre-configured for rapid, low-risk deployment. The product is designed for seamless, modular extension via pre-integration with a range of complementary Amdocs products, or with third-party applications by utilizing its open, standard architecture. Amdocs Enabler includes ongoing out-of-the-box integration with Amdocs ClarifyCRM, ensuring platform-wide integration is maintained during future product upgrades. Amdocs Enabler has been selected and deployed by leading communications service providers worldwide.

About Amdocs PRM

Amdocs PRM (Partner Relationship Management) manages billing and revenue settlement agreements between partners. Production-proven worldwide, Amdocs PRM allows leading communications service providers to implement innovative business models and maximize profits from partnerships. From the business agreement through rating, invoicing, payment exchange and reconciliation, Amdocs PRM spans the entire lifecycle of partner settlement. Amdocs PRM supports all types of business agreements, enabling convergent support for content, commerce and inter-carrier partners. A highly configurable system architecture ensures rapid deployment and provides the carrier-grade power to support market leaders.

About Amdocs

Amdocs combines innovative software products and services with deep business knowledge to deliver true integrated customer management to the world's leading services companies. Our best-in-class billing and CRM products seamlessly link all customer-facing business processes - marketing, sales, ordering, delivery, fulfillment, billing, settlement, service, support, and analytics - resulting in stronger, more profitable customer relationships. Amdocs enables its customers to implement their business strategy with rapid return on investment, lower total cost of ownership and improved operational efficiencies. For more information, visit Amdocs at www.amdocs.com.