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Change Management Expert Undergoes Overhaul

Vastly Improved Workflow and Features For Web-Based Software System

LAS VEGAS, NV (September16, 2002) – Applied Innovation Management announced today a host of upgrades to its existing web-based Change Management Expert software system, boasting new features and an improved workflow scheme.

“The software features a dynamic check-and-balance process,” says company spokesperson, Mazhar Pathan, “which allows for committees to be set up and act as a failsafe against conflicts that may arise from change. We call it the ‘Best Practice’ version of the software.”

Pathan further explains, “Users no longer simply attach notes to a ticket to verify changes as it passes freely through the system. Now, an issue must go through a step-by- step approval process before it can be passed along through the system to each individual down the chain of command. All the while, any parties involved can be notified automatically of any status change in the process to spot bottleneck areas, or identify conflicts and offer solutions.”

Change Management Expert is available for free demonstration through the official product website at http://www.change-management-expert.com

For more information about Applied Innovation Management’s line of change management, bug tracking, asset tracking, and helpdesk software solutions, contact AIM by phone at 702.617.8140, via fax at 702.920.8190, or visit AIM at http://www.innovate.com


About Applied Innovation Management, Inc. (AIM)
Founded in 1992, AIM develops and markets enterprise-level IT Tracking (Help Desk, Asset Management, Change Management) and Customer Relationship Management (Customer Service, Sales Force Management, Bug/Defect Tracking) software. In 1995, AIM transformed the industry when it introduced the first enterprise management solutions 100% Web-based from the ground up. Today, over one million users in 50 countries use AIM products worldwide.
 
Editorial Contact:
Laura Gerber Alcaraz
Applied Innovation Management
702.617.8140
info@innovate.com
 
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