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AFSM International Announces Interactive Internet Seminar Presented by Services Pricing Expert Al Hahn
AFSM Offers new Lower Rate for Members and NonMembers
Fort Myers, Florida, July 31, 2000--David F. Henault, CEO of AFSM International, the worldwide association for executives, managers, and professionals in the high-technology services and support industry, announced that services pricing expert Al Hahn will present the latest trends in pricing, along with some common mistakes to avoid. The seminar, titled “Drive Revenues and Profit with Improved Pricing,” will be presented on August 10, 2000 at 12 noon EDT.Al Hahn is president and founder of Hahn Consulting LLC. He has taught service pricing and marketing to thousands of service marketers in Australia, Europe, and North America. He regularly consults on services marketing issues with the world's leading computer, software, medical, office equipment, and capital equipment service providers, many of which consider him to be the expert in the field. His experience includes holding most positions in services and support, including vice president of customer services, as well as CEO of two high-tech companies. His industry recognition includes serving as chairman and president of the Association for Services Management International (AFSMI).
Based on a simple concept, similar to a telephone conference call, AFSMI’s Interactive Internet Seminars are delivered by telephone and the Internet directly to a participant’s PC. This exciting technology permits live interaction with the seminar presenter as well as other participants around the world.
AFSMI has announced new pricing for AFSMI members to participant in this Internet seminar. The new, lower price is $95 per connection. A company may have as many participants as it wishes with the one connection. Nonmembers may participate at $350, which includes a one-year membership in AFSMI and three months of the new e-Service edition of ServiceScan. ServiceScan, a subsidiary of AFSM International, reviews a multitude of relevant publications and searches news wires constantly for key information on specific services disciplines to produce summaries that are dispatched weekly to subscribers.
Since 1975, AFSM International has provided leadership, education, and direction that helps executives, managers, and professionals in high-technology services and support meet the industry's growing challenges. A nonprofit organization headquartered in Fort Myers, Florida, AFSM International has over 5,000 members representing more than 1,500 organizations in 47 countries.
For more information or to register for the August 10th Interactive Internet Seminar, call RobbiAnne Warren at 888-922-3764 (in the U.S./Canada), 941-275-7887 (outside the U.S./Canada), or e-mail rwarren@afsmi.org.
Editorial Contact:
Ginny Goodman
AFSMI
(941) 275-7887 ext. 21
ggoodman@afsmi.org
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