Advocate Biography
Pete McGarahan
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Pete McGarahan
Chairman
HelpDesk 2000
pmcgarahan@helpdesk2000.org
+1 949.623.8770
Peter “Pete” McGarahan, chairman of Help Desk 2000, previously served as executive director of the Help Desk Institute (HDI) and as director of Help Desk Marketing for Vantive Corporation. Under his leadership, the Taco Bell support team achieved the HDI Team Excellence Award. McGarahan, who has authored numerous white papers and articles, was selected as one of the "Top 25 Professionals in the Service Industry" by Service News magazine in 1996.

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