Biography
 David Fuller Director of Marketing, Call Center Applications www.inin.com david.fuller@inin.com 317-715-8281 |
David Fuller (BSCS, MBA) is Director of Marketing, Call Center Applications
for Interactive Intelligence (NASDAQ: ININ). With a worldwide customer
base, ININ is considered a leading developer of multi-channel customer
interaction management software that automates virtually every aspect of
business communications. The company develops and markets the Customer
Interaction Center(tm) (CIC) for contact centers, the Enterprise Interaction
Center® (EIC) for e-businesses and enterprises, and the Service Interaction
Center(tm) (SIC) for ISPs, ASPs, CLECs, and other service providers. ININ's
integrated solutions are capable of processing thousands of "interactions"
per hour, including telephone calls, emails, faxes, voice mails, Internet
chat sessions, web callback requests and voice over the Net calls. David is
an internationally recognized and highly sought-after speaker on the topics
of customer service, call centers. and the future of communications. Prior
to Interactive Intelligence, David worked in various IT management and
customer service/support management positions for Seagate Technology and
Safety-Kleen.
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