"Anytime, Anywhere CRM for the Contact Center"

Esteban Kolsky
Sr CRM Analyst
Gartner

Helen Fanucci
CxO, CRM Solutions
Sun Microsystems

Joe Heinen
VP, Strategic Mktg
Genesys

Are you looking for the best place to make strategic investments in CRM? Learn what why this blue ribbon panel of CRM experts from Garter, Genesys and Sun believe the Contact Center is ripe for quick ROI. They will share the results of breakthrough market analysis and well as real life examples and make available free tools so you can analyze the kind of ROI you will see from your Contact Center investments

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About the SUN CRM Expert Series