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Your Moderator:
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Register Now
This webcast is available ON DEMAND
so you can listen now or later.
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CRM’s Secret Sauce
Everything You Need to Know About CRM
Ah CRM . . . So much investment, so little return. Even today, a great divide exists between the promise and the benefit of CRM. Why? The answer is a paradox of simplicity and complexity - that is, the straightforward desire for customer satisfaction, loyalty and retention against an unyielding realization that not all customers act the same. Nor are all customers valued equally. This webcast is the first in a series on a single strategic focus and metric that can catapult your organization to the next level of revenue growth and profitability. Listen now to learn more.
About CRMAdvocate Live:
CRMAdvocate Live has become the most popular CRM webcast
program in the industry. And for good reason. CRMAdvocate Live was the first regular CRM webcast program and
almost 200 broadcasts have been produced.
CRMAdvocate Live steers clear of the vanilla "talking head" webcasts and provide an upbeat, interactive style that has been
compared to programming formats like "Larry King Live" and "Oprah." But make no mistake, we don't shy away from
the issues. Rather, CRMAdvocate's question-and-answer format challenges guest speakers with questions you want
asked.
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