"Profitable Customer-Centric Technologies: Where's the ROI?"

Bill McNee
Managing Partner
Saugatuck Technologies

Helen Fanucci
CXO, CRM Solutions,
Sun Microsystems

CIOs and CFOs have different views of CRM and customer-centric technologies. Listen to the results of this groundbreaking study that will give you the insight on how to justify, prioritize and manage your investments in customer-centric technologies. An executive summary of the study is available at the conclusion of the webcast.

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About the SUN CRM Expert Series