Other CRM Resources

AMR Research - AMR Research is an industry and market analysis firm providing independent advice on e-business strategy and infrastructure.

Aberdeen Group - Founded in 1988, Aberdeen Group provides IT consulting and market strategy advice to the IT supplier community.

Allen Bonde Group (ABG) - Allen Bonde Group is a market research and management consulting firm focused on CRM, e-business, business intelligence and the impact of emerging business models and technology markets.

Butler Group - Butler Group is the premier European provider of Information Technology research, analysis, and advice.

COMMfusion - COMMfusion provides consulting and market research analysis on voice/data convergence markets and technologies, aimed at helping end-user and vendor clients both strategically and tactically.

Current Analysis - Current Analysis is a competitive response solutions company. They deliver intelligence on highly volatile markets, such as e-business and telecommunication.

Dataquest - Since 1971, Dataquest has helped client companies grow by collecting and interpreting critical IT market data, and translating it into actions for success.

Delphi Group - Delphi Group provides insight and expertise with core competencies in the emerging technologies of collaborative commerce, portals, content and knowledge management, enterprise wireless, and e-Learning.

Doculabs - Doculabs, Inc. is technology consulting firm backed by research and extensive client experience. Our services lower the business risk of technology decisions through client specific recommendations, objective analysis, and in-depth research.

Forrester Group - Forrester is an independent research firm that analyzes the future of technology change and its impact on businesses, consumers, and society.

Financial Insights - Financial Insights, an IDC Company, provides independent research services, custom consulting and detailed multiclient studies on technology issues and challenges facing the financial services industry.

Frost & Sullivan - Financial Insights, an IDC Company, provides independent research services, custom consulting and detailed multiclient studies on technology issues and challenges facing the financial services industry.

Gartner Group - Gartner provides business technology research, consumer and market intelligence, consulting, conferences and decision-making tools.

Giga Information Group - A leading e-business advisor that helps companies and institutions reach and maintain improved e-Business status through a combination of objective research, advice and continuous technology coaching.

IDC - IDC is a provider of technology intelligence, industry analysis, market data, and strategic and tactical guidance to builders, providers and users of information technology.

Jupiter Research - Jupiter Research helps companies develop, extend and integrate business strategies across online and emerging channels.

META Group - META Group helps companies make better information technology (IT) decisions by providing research and analyst consultation relevant to their specific business needs.

Monitor Group - A family of professional service firms linked by shared ownership, management philosophy and assets.

Montgomery Research - CRM Project - Website published by Montgomery Research, published in conjuction with the printed book, Defying the Limits: Reaching New Heights in Customer Relationship Management.

Ovum - Ovum is an independent research and consulting company, offering advice on IT, telecoms and e-commerce.

Patricia Seybold Group - The Patricia Seybold Group specializes in helping companies with their B2B strategies, e-business best practices and technology architecture decisions.

Probe Research - Probe’s services cover the evolution of critical markets and provide strategic analysis.

Robert Frances Group - Robert Frances Group (RFG) provides actionable, timely advice, consulting, and research about the IT marketplace to Global 2000 executives.

SaddleTree Research - provides custom and syndicated industry research in emerging and high-growth communications markets, including Call Centers, Multi-Channel Contact Centers, Customer Relationship Management (CRM), Computer Telephony and Communications Convergence, Voice and Data Integration, Speech Recognition Applications, and Internet Protocol (IP) Telephony.

Sageza Group - We work closely with our clients to develop the market insights needed to plot their business course. Our goal is to help your company reach its revenue and profit goals.

Summit Strategies - Summit Strategies is a leading provider of research and information about the emerging markets, technologies and strategies that will change the rules of competition in the technology industry.

TowerGroup - Focused exclusively on the application of information technology within global financial services, TowerGroup conducts research and consults for clients wherever financial services and IT overlap.

The Yankee Group - Focusing on the Internet, electronic commerce, communications, wireless mobile, computing, and enterprise applications, they provide planning assistance, technology and market forecasting, and cross-industry analysis.

Valley View Ventures - The leading broker of independent IT industry analysts (Infrastructure & Systems Management, Networks, Web Services, Grid Computing, CRM). Founded by a Gartner Pioneer, V-3 represents over 35 firms.

Ventana Research - Ventana Research is the preeminent research and advisory services firm helping our clients maximize stakeholder value with Performance Management throughout their organizations. Putting research in a business and IT context we provide insight and education on the best practices, methodologies and technologies that enable our clients to leverage assets to understand, optimize, and align strategies and processes to meet their goals and objectives.