Company Profile


UniPress Software, Inc.

Headquartered in Edison, New Jersey since 1983, UniPress is a developer of web-based issue tracking software used by departments within large enterprise organizations, as well as small- and medium-sized businesses to support various help desk and project management activities. The company's flagship product, FootPrints™, recently received a Customer Relationship Management (CRM) Excellence 2000 Award from the Technology Marketing Corporation (TMC). Current customers include Fortune 1000 companies, educational organizations and government agencies. In addition to its Internet software business, UniPress is a global distributor of PC and UNIX connectivity tools, and has served more than 20,000 customers since its inception. For more information, contact UniPress Software at 732-287-2100, or access the company's web site, http://www.unipress.com.  
 
Contact Information:
Address:
 
 
 
Phone:
Fax:
Web:
E-mail:
2025 Lincoln Highway

Edison   NJ 08817
USA
732-287-2100
732-287-4929
http://www.unipress.com
Company Facts:
Founded:
Ownership:
Revenue:
Employees:
1983
Private
$5M - $10M
35+
Product Platforms:
Y2K Compliant:
Systems:
Databases:
Yes
Windows 2000/NT Server 4.0/Workstation 4.0 Linux (all Intel versions) Sun Solaris (Sparc & Intel)
HP/UX10 IBM RS/6000 (AIX)4 Silicon Graphics IRIX & DEC ALPHA UNIX & Free BSD
FootPrints custom GDBM-based database MS SQL Server 7 Access 97/2000
Oracle V8
 
 
Core Products and Services

FootPrints™, UniPress Software’s FootPrints(tm) is an award-winning, completely web-based help desk and issue tracking tool. With FootPrints, organizations can centralize their help desk activities and reduce call time by enabling users to "help themselves" online. Users can search an online knowledge base for quick solutions or submit and track their own tickets online. This low-cost solution does not require programming, consulting or client software. Users only need a standard browser. With FootPrints, organizations can be up and running in just one day.
 

 

 

 

 

 

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Industry Awards
5/2000    TMC's CRM Excellence Award 2000  
6/2000    Call Center CRM Solutions' Editors Choice 2000  
6/98    CallCenter Magazine Editor's Choice 1998