Company Profile


PrimeResponse, Inc.

PrimeResponse, Inc. (NASDAQ and EASDAQ: PRME) is a leader in business to consumer relationship marketing. More than 90 of the world's leading companies have chosen PrimeResponse for its industry expertise and innovation. The Company's Prime@Vantage™ product suite maximizes an organization's return on their marketing investment while building more loyal and profitable customer relationships. The Prime@Vantage™ relationship marketing solution helps organizations easily plan, optimize, execute and track sophisticated direct marketing campaigns that span traditional channels (direct mail, call centers and advertising) as well as the latest electronic channels (Web, e-mail and wireless). A single view of all customer communications lets companies deliver the right message to the right person, at the right time, via the right channel—to increase response rates and ensure the best-possible customer experience. PrimeResponse is located in Cambridge, MA (corporate headquarters), London (international headquarters), Antwerp, Chicago, Denver, Frankfurt, Melbourne, Minneapolis, Munich, New York, Paris, San Francisco, Singapore and Sydney. More information is available at www.primeresponse.com, marketing@primeresponse.com, +1 617 876-8300 or +1 877-PRIME54.  
 
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E-mail:
150 CambridgePark Drive

Cambridge   MA 02140
USA
617-867-8300
617-878-8383
www.primeresponse.com
marketing@primeresponse.com
Company Facts:
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1987
Public
$10M - $25M
200+
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Yes


 
 
Core Products and Services

Prime@Vantage This automated, business to consumer marketing solution integrates your customer communications across all traditional marketing channels (direct mail, call center and advertising.
 
Prime@Vantage.com The first relationship marketing solution that integrates all traditional channels-direct mail, telemarketing, and mass marketing with Web and e-mail-all through a single application and user interface.
 
Prime@Vantage Optimizer Prime@Vantage Optimizer™ is an enterprise-level decision support system that uses best-in-class enterprise marketing optimization technology from MarketSwitch®. The solution applies advanced mathematical analysis to evaluate the overall economic impact of multiple marketing offers and campaigns on your business. Prime@Vantage Optimizer supports all marketing channels, ranging from Web, e-mail, and wireless to traditional mail, direct sales and call center marketing.
 
Prime@Vantage Wireless Seamlessly integrates 1:1 marketing campaigns via wireless channels (palm pilots, cell phones, etc.). Prime@Vantage Wireless™, allows marketing-savvy organizations to create the "ever-present" customer through "convenience marketing"-delivering highly personalized, value-added communications leveraging the marketing channel most convenient for each consumer.
 

 

 

Representative Customers
priceline.com    Conduct true, one-to-one eMarketing campaigns with Prime@Vantage.com  
1-800-FLOWERS.COM    Developing Integrated Traditional and Internet Marketing Programs with Prime@Vantage.com  
British Telecom    Automate delivery of marketing campaigns into the consumer and small business markets using Prime@Vantage.com  
MediaOne    Capture customer data-to dynamically personalize email transmissions and Web site interaction for each customer using Prime@Vantage.com  
DLJDirect    Enhance Customer Loyalty Through Personalized and Targeted Marketing Communication using Prime@Vantage.com  
Deutsche Bank    Manage the targeting and measurement of its marketing communications  

 

Major Partners
Accenture   Accenture is an $8.9 billion global management and technology consulting organization whose mission is to help its clients create their future.  
Fair, Isaac    Fair, Isaac is a global provider of customer analytics and decision technology. Widely recognized for its pioneering work in credit scoring, Fair, Isaac revolutionized the way lending decisions are made.  
Sun Microsystems    Sun Microsystems (Nasdaq:SUNW) is a leading provider of industrial-strength hardware, software and services that power the Internet and allow companies worldwide to ".com" their businesses.  
SAS Institute Inc.    SAS Institute is the world's largest privately held software company. They provide leading-edge, high-quality software solutions to meet the needs of decision makers in business, government, and beyond.  
Clarify    Clarify, a Nortel Networks Company, offers an award-winning set of integrated applications that allow you to proactively manage customer interactions and capitalize on the opportunities they present.  
MarketSwitch    MarketSwitch is the industry leader in Marketing Optimization and the sole provider of real-time, multi-offer optimization technology for web-enabled, call center and traditional outbound marketing operations.  

 

Industry Awards
July 2000    PrimeResponse Ranks #324 in Software Magazine's 2000 -- Software 500 Survey  
March 2000    PrimeResponse Ranks #3 in the Applications and Commerce Systems Category of Upside's E-Business Award  
May 30, 2000    PrimeResponse Received Perfect Scores In All Areas Of Prime@Vantage.com™ Product Functionality in Quaero's Comprehensive Campaign Management And Marketing Automation Study