Headquartered in Norwalk, CT, USA, Peppers and Rogers Group was founded in 1993 by Don Peppers, Martha Rogers, Ph.D. Steve Skinner is President and CEO. As the preeminent management consulting firm specializing in CRM and e-business solutions, Peppers and Rogers Group has earned global recognition for its ability to understand and communicate how technology is changing the way companies build relationships with their customers.

The firm's corporate portfolio includes thought leadership and strategic consulting services designed to increase customer loyalty and satisfaction, while increasing profitability. Consulting projects are supported by educational programs, research studies, keynote presentations, as well as custom publishing and media products that help companies get closer to customers. In 1999, the firm launched 1to1 Executive Search firm, a recruiting firm specializing in CRM professionals and 1to1 Ventures, a venture capital fund operating in the 1to1 space.

Peppers and Rogers Group has offices in Austin, Boston, Detroit, New York City, San Mateo, and in Amsterdam, Auckland, Bogota, Johannesburg, Kuala Lumpur, London, Mexico City, Sao Paulo, Singapore, Sydney and Tel Aviv. Major clients include Bayer Corporation, Bentley Systems, Ford Motor Company, Jaguar Cars, Lowe's, Verixon and Volvo.  
 

Contact Information: Address:       Phone: Fax: Web: E-mail: 20 Glover Avenue Norwalk   CT 06820 USA 203.642.5121 203.642.5126 www.1to1.com Kkavicky@1to1.com

Company Facts: Founded: Ownership: Revenue: Employees: 1993 Private $25M - $50M 300 Product Platforms: Systems: Databases: Linux Pivotal Software

 
 

Core Products and Services

Thought Leadership Thought Leadership The One to One Future, The One to One Enterprise, and The One to One Manager, by Don Peppers and Martha Rogers, Ph.D. as well as The One to One Fieldbook by Don Peppers, Martha Rogers, Ph.D. and Bob Dorf. One to One BtoB will be published in winter 2001.
 
Consulting Services Peppers and Rogers Group's team of senior professionals is composed of highly acclaimed CRM specialists and practitioners. We provide our Fortune 1000 clients with successful CRM and Change Management strategies.
 
Training Peppers and Rogers Group's educational offerings include The 1to1Institute, an intensive four-day seminar designed to help executives complete their CRM strategy; in-house workshops; and CRM training for clients.
 
Media Inside 1to1, a free weekly newsletter 1to1 Magazine, a bimonthly magazine published by Direct 1to1 Marketer, a private weekly newsletter 1to1 Personalization: The Guide to Insights, Issues & Trends, a free quarterly publication
 
Research Reports One to One Email One to One Online Consumer Direct How Charities Can Profit on the Web