Company Profile

KnowledgeBase Solutions Inc. is a leading provider of knowledge and document management solutions that help unlock the power of knowledge as a means to improve the efficiency and profitability of a company or organization. KnowledgeBase.net, the company’s flagship product, is a feature-rich web-based knowledge base application that enables companies to easily, quickly and cost-effectively create a company-wide knowledge base to store and index documents and accurately search answers to end-user questions. KnowledgeBase.net is offered as a hosted application or as on-site software and is priced on an article basis, versus a per seat basis. Global 2000 companies using KnowledgeBase.net include AT&T Wireless, Canon, Citibank, Clear Channel Communications, Honda, Nokia, Sharp and many others. KnowledgeBase Solutions Inc. is a privately held company headquartered in Los Angeles, CA.
 

 

Core Products and Services

KnowledgeBase Hosted Edition The KnowledgeBase.net Hosted Edition is completely managed and maintained by KnowledgeBase.net. No customer resources are required or necessary, other than a web browser and an Internet connection to manage the application. Quick, simple, and effective, the KnowledgeBase.net hosted edition features instant setup and knowledge base access. The KnowledgeBase.net hosted edition is ideal for small and medium size companies, or companies who do not want to incur the expenses associated with hardware and software to support an onsite software application.
 
KnowledgeBase Professional Edition The Professional Edition is intended to provide clients the freedom to install and deploy software on location, with the flexibility to select their own hardware to support the application. The modular approach of the Professional Edition allows customers to make certain portals and information available to the public, while protecting the rest of the application.
 
KnowledgeBase Enterprise Edition Onsite deployment and the freedom to customize and add features to the application make the Enterprise Edition ideal for mission-critical and large document-volume applications. Popular across large call centers, contact centers and Fortune 1000 corporations, the Enterprise Edition is powerful and flexible enough to deliver the solution that you need.
 

 

 

Contact Information: Address:     Phone: Fax: Web: E-mail: 5657 Wilshire Boulevard Los Angeles,  CA  90036 USA 800-831-7881 323-857-5787 www.knowledgebase.net sales@knowledgebase.net