Company Profile
Janna Systems Inc. (TSE: JAN) is a leading provider of enterprise e-business Relationship Management (eRM) solutions that enable enterprises to synchronize customer interactions and transactions across multiple communication channels, and offers personalized Web “self-service” e-commerce solutions that help their customers sell more through better-managed relationships. Janna’s Web-centric approach to synchronizing customer relationships across multiple channels, business functions and audiences represents a significant advance from traditional CRM. As the Internet shifts power to consumers, enterprises implementing Janna’s eRM solutions can exploit the capabilities of the Internet, allowing online collaboration, personalized e-commerce and sharing of information with customers. Headquartered in Toronto, Canada, Janna has sales offices and partners worldwide.
Janna Enterprise Suite The Janna Enterprise Suite provides a scalable, extensible platform for enabling corporations to deliver consistent, personalized service, whether it be delivered from an agent over the phone or through a self-service web site. Janna’s solutions combine the power of enterprise e-business Relationship Management with web-based personalization and content management. The Janna Enterprise Suite is made up of two core products: Janna Contact Enterprise and Janna LivePage Enterprise. Janna Contact Enterprise provides a solution for customer-facing professionals that brings together customer Janna Contact Enterprise . Janna Contact Enterprise provides a solution for customer-facing professionals that brings together customer knowledge from all sources within the enterprise. Janna LivePage Enterprise Janna LivePage Enterprise enables the instant creation of personalized self-service web sites, based on the client profile stored in the Janna Contact database.