DataDistilleries is the leading vendor of predictive real-time analytical software. Founded in 1995 as a spin-off of the Dutch National Research Center for Mathematics and Computer Science (CWI), DataDistilleries has enabled companies such as ING/Postbank, ABN AMRO-bank, Spaarlbeleg (a subsidiary of Aegon), CenterParcs, and Libertel-Vodaphone to transform existing customer relationship management (CRM) data into a dynamic understanding of buying behaviors that they can act upon quickly, effectively, and in market real time.  
 

Contact Information: Address:       Phone: Fax: Web: E-mail: New York   NY www.datadistilleries.com t.canning@datadistilleries.com

Company Facts: Founded: Ownership: Revenue: Employees: 1995 Private 150 Product Platforms: Systems: Databases: ALL ALL

 
 

Core Products and Services

DD Analytic Suite DataDistilleries’ DD/Analytic Suite provides the tools you need to develop insightful models of customer behavior while those behaviors are still relevant. Through the real-time tools in DataDistilleries’ DD/Real Time Suite, you can integrate these models with your existing CRM applications, enabling your call center personnel, Web presentation software, sales representatives, and others to use this information to identify and interact profitably with those customers who are most likely to respond positively to your marketing and sales campaigns. DataDistilleries’ DD/Analytic Suite provides the core analytical capabilities that enable you to maximize the value of your customer interactions. It enables you to discover distinct patterns of customer behavior in market real time-and then enables your organization to use that knowledge in order to make the most of your customer interactions.
 
DD Real Time Suite DataDistilleries’ DD/Real-Time Suite integrates the sophisticated analytical models of DataDistilleries’ DD/Analytics Suite and your existing CRM solution. The instant a customer begins to behave in ways already characterized by the DD/Analytics Suite market models, DD/Real-Time Suite alerts your customer-facing agents of the up-sell or cross-sell offer that combines the greatest value to the company with the greatest probability of acceptance based on those behavioral models. Customers using DD/Real-Time Suite and DD/Analytics Suite report increased conversion rates of 20 to 50% and more. They report a decrease in customer churn because they have been able to present particularly attractive product offers in market real time. The bottom line? DD/Real-Time Suite provides the power you need to enable your customer-facing channels to seize the opportunities that exist in every customer interaction and maximize the value of each interaction.
 
DD Series 3.0 Analytic Suite and Real-Time Suite combined.