Company Profile


Epicor Software Corporation

Epicor Software Corporation is a leading provider of integrated enterprise and eBusiness software solutions for midmarket companies around the world. Founded in 1984, Epicor has over 15,000 customers and continues to deliver end-to-end, industry-specific solutions that enable companies to immediately improve business operations and build competitive advantage in today’s Internet economy. Epicor’s comprehensive suite of integrated software solutions for Customer Relationship Management, Financials, Manufacturing, Supply Chain Management, Professional Services Automation and Collaborative Commerce provide the scalability and flexibility to support long-term growth. Epicor’s solutions are complemented by a full range of services, providing single point of accountability to promote rapid return on investment and low total cost of ownership, now and in the future.  
 
Contact Information:
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Phone:
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E-mail:
195 Technology Drive

Irvine   CA 92681
U.S.A.
949-585-4000
949-585-4091
www.epicor.com
info@epicor.com
Company Facts:
Founded:
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1984
Public
>$100M
950
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Databases:
Windows NT

SQL
 
 
Core Products and Services

Clientele CRM Clientele CRM is Epicor's award-winning customer relationship management solution that provides small and emerging enterprises with intergrated sales, marketing and customer support information to help organizations acquire, retain and grow profitable, long-term customer relationships. Clientele enables you to manage the entire lifecycle of a customer, from generating leads to closing sales, and to providing superior support that result in additional business.
 
Clientele HelpDesk Clientele HelpDesk is Epicor's customizable help desk solution for all sizes of businesses, government and education. Clientele HelpDesk provides the key tools that an IT team nees, including detailed call, knowledge and asset management, and complete tracking of user profiles. Clientele HelpDesk ensures that IT issues maintain visibility until they're solved, which improves internal help desk responsiveness and, ultimately, corporate productivity.
 
e by Epicor Epicor's integrated end-to-end enterprise solution, e by Epicor, delivers financials, budgeting, distribution, manufacturing, sales & marketing, business intelligence and customer service solutions into a common integrated suite of applications, based on proven Microsoft technologies and platforms, like .NET, to provide an enterprise application framework. The front office and back office applications leverage advanced integration technologies using XML that transform line of business applications into an overall enterprise solution.
 
Vantage Vantage by Epicor is an integrated solution for engineered to order and job shop manufacturers that meets the dynamic production requirements of custom manufacturing operations. Vantage provides powerful tools for quoting, visual scheduling, job tracking and costing and shop floor data collection.
 
Vista Vista by Epicor is a Windows-based desktop business management system specifically designed for the needs of small job shops and make-to-order departments of larger enterprises.
 

 

Representative Customers
SunGard Treasury Systems    SunGard Treasury Systems enhances customer service and support with Clientele by Epicor  
Cupertino Electric    Cupertino Electric cuts response time in half after deploying Clientele HelpDesk by Epicor  
Welcom    Welcom enhances customer care around the world with Clientele customer relationship management, sales and marketing software  
Protocol Systems    Protocol Systems uses Clientele’s easy customization features for competitive advantage  
AVCOM    AVCOM selected the award-winning e by Epicor solution, taking advantage of the full integration between Epicor eFrontOffice and Epicor eBackOffice  
BC Hot House    As BC Hot House transitioned into more of a sales, marketing and distribution company, in addition to a grading and packing operation -- they turned to e by Epicor to help them keep up with their company’s changes  

 

Major Partners
Microsoft     
IBM     
Citrix     
Compaq     
Data General     
Hewlett-Packard     

 

Industry Awards
January 2002    Clientele HelpDesk wins “Product of the Year” Award from Customer Inter@ction Solutions Magazine  
July 2001    Epicor named "ERP Solution of the Year" for North America by Microsoft  
August 2001    Epicor Named in the "Deloitte & Touche Fast 50" - a ranking of the 50 fastest growing technology companies in the Orange County/San Diego area