Company Profile


Applix, Inc

Applix is uniquely positioned as the single source for CRM Analytic solutions that help e-Businesses plan, measure and respond in real-time to rapidly changing customer requirements and business dynamics in the new Economy. Applix global solutions include Internet-based Customer Relationship Management (iCRM) and Internet-based business planning, forecasting & modeling (iPlanning).  
 
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112 Turnpike Road

Westboro   MA 01581
USA
508-870-0300
508-366-2278
www.applix.com
applixinfo@applix.com
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1986
Public
$50M - $100M
370
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Core Products and Services

Applix iEnterprise solution for Internet-based Customer Relationship Management (iCRM) Applix provides an integrated, Internet-based Customer Relationship Management (iCRM) solution based on Applix iEnterprise that includes sales force automation, marketing campaign management, and Web-based customer and partner service. Applix’s approach to iCRM also includes the next generation of Web-based iCRM analytics providing a customer-centric collection of performance management, business modeling and trend analysis tools that leverages Applix' own industry-leading On-line Analytical Processing (OLAP) technology called iTM1. The combined Applix iCRM solution captures, analyzes, and allows you to respond to customer information and demands from every corner of your extended enterprise. More importantly, Applix flexible approach to iCRM conforms to your business processes rather than requiring you to change your business processes to conform system "standards". This is especially important to organizations that view their business processes as part of their competitive edge.
 
Applix iTM1 solution for Internet-based planning, analysis, budgeting forecasting and reporting (iPlanning) Applix iPlanning enhances a company’s reporting, analysis, and planning processes through its distributed architecture and real-time modeling capabilities. Designed to work in conjunction with Enterprise Resource Planning (ERP), CRM, and data warehousing systems, Applix iPlanning and the iTM1 OLAP platform helps companies gain a consolidated view of their customer, financial, and ERP data across their entire enterprise. In addition, iPlanning puts the customer in the center of the business planning process – allowing companies to dynamically profile each customer, drive product development, and continually provide the best products and services to the right customers. Applix iPlanning also allows users to capture, combine, and analyze market intelligence and sales and service interactions in order to build predictive models and ensure that profitable decisions are made continuously and consistently across the enterprise.
 

 

 

 

 

Representative Customers
British Petroleum (BP)    Energy giant BP is using Applix iTM1 solution for Internet-based Planning (iPlanning) to provide an Internet-based financial analysis and reporting application for its Deep Water business unit based in Houston, Texas.  
Case New Holland Corporation    Case New Holland has leveraged the customer and partner relationship management capabilities of the Applix iEnterprise solution for Internet-based CRM to move the agriculture equipment manufacturer from "brick & mortar" to "click & mortar". As a result, partners and customers located across the world can have the information and service they need, anytime, anywhere.  
Pelephone    Pelephone is the second largest telecom provider in Israel. Pelephone is using Applix iTM1 to create customer loyalty and significant competitive advantage in the highly competitive cellular service market. Applix and its partner in Israel, BICONIX have developed a customer analytic application that analyzes more than 1.2 million customers' cellular useage to continually provide the lowest and most competitive rates to its members based on their unique calling patterns and locations.  
Press Access    Press Access is a leading provider of key media information. Press Access is leveraging the Web-based customer service capabilities and Web content management of Applix iEnterprise to achieve a distinct competitive advantage.  
General Motors Corporation (GM)    Automaker General Motors is using Applix iPlanning capabilities within the iTM1 OLAP solution to help model and estimate resource requirements for new plants and equipment across the globe.  
    

 

Major Partners
Affiliated Computer Services (ACS)    ACS, based in Dallas, Texas has leveraged Applix iCRM technology to deploy a customer management solution called eNtouch to the telecom industry.  
Geac    Applix global partner Geac is focused on providing an integrated customer service and customer analytic solution to large corporations that leverages the Applix iCRM and iPlanning solutions.  
Getronics    Getronics is partnering with Applix to provide an integrated customer management solution to the financial services industry.  
    
    
    

 

Industry Awards
February, 2000    ISM Top 15 CRM Award for the second year in a row awarded to Applix iEnterprise.  
March, 2000    TMC Excellence Award for Applix iEnterprise