VSI develops, implements, and supports its customer relationship management(CRM) software for small to large size organizations. VSI’s award winning PowerHelp Enterprise software suite encompasses support service, field service, mobile CRM, and sales force automation solutions. VSI focuses on the latest technologies to ensure your enterprise of open platform solutions that create tangible return on investment (ROI). The Aberdeen Consulting Group honored VSI in 2002 with the prestigious “Top Ten CRM” award based on the strength of technology and efficient services.

 



 
Core Products and Services

PowerHelp Enterprise PowerHelp Enterprise is a completely WEB based solution specifically designed to address the CRM, eCRM and mCRM needs of organizations large and small. VSI offers a winning solution that enables you to penetrate, retain and manage a multitude of growing business customers with value added services. By using PowerHelp Enterprise you will be able to manage any internal or external request for support, field service, or contact management.
 
PowerHelp Support Automation PowerHelp Support Automation allows for any help desk, service desk, customer service, service provider, or human resources environment to dynamically manage information. Whether your end users need self service with a searchable knowledge base or they simply want to email requests into your support desk, PowerHelp Support can automate your processes. Whether you have a five person help desk or five hundred customer service representatives, PowerHelp Support will help your group progress into the 21st century.
 
PowerHelp Sales Automation PowerHelp Sales Automation allows for any sales or marketing group to generate, retain, and maintain current and future customer information. With sales cycles being generated from several new sources, PowerHelp Sales Automation allows your business to track prospects from the initial marketing campaign throughout the sales pipeline. The ability to have real-time sales statistics with quick access business intelligence for easily accessible contact information is critical to your sales team's ability to forecast and close new business.
 
PowerHelp Field Service PowerHelp Field Service provides a cost effective way to track, dispatch, and schedule support / service calls. With the addition of new modules such as mobile solutions and GIS integration, your group can better manage its field service.
 

 

 

Contact Information:
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Fax:
Web:
E-mail:
4243 Hunt Rd.
Cincinnati,  Ohio  45242
United States
+1 513-891-7997
+1 513-891-8163
www.vertsol.com
sales@vertsol.com