Headquartered in Edison, New Jersey since 1983, UniPress is a developer of web-based issue tracking software used by departments within large enterprise organizations, as well as small- and medium-sized businesses to support various help desk and project management activities. The company's flagship product, FootPrints™, recently received a Customer Relationship Management (CRM) Excellence 2000 Award from the Technology Marketing Corporation (TMC). Current customers include Fortune 1000 companies, educational organizations and government agencies. In addition to its Internet software business, UniPress is a global distributor of PC and UNIX connectivity tools, and has served more than 20,000 customers since its inception. For more information, contact UniPress Software at 732-287-2100, or access the company's web site, www.unipress.com.

 

Core Products and Services

FootPrints™, UniPress Software’s FootPrints(tm) is an award-winning, completely web-based help desk and issue tracking tool. With FootPrints, organizations can centralize their help desk activities and reduce call time by enabling users to "help themselves" online. Users can search an online knowledge base for quick solutions or submit and track their own tickets online. This low-cost solution does not require programming, consulting or client software. Users only need a standard browser. With FootPrints, organizations can be up and running in just one day.
 

 

Contact Information: Address:       Phone: Fax: Web: E-mail: 2025 Lincoln Highway Edison   NJ 08817 USA 732-287-2100 732-287-4929 http://www.unipress.com