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Primary Matters provides software products and services which support planning decisions in virtually any operationally intensive business environment. Its flagship product, The Primary Matters Guide™ is activity based, content rich software that uncovers underlying costs of customer contact centers and other process intensive corporate functions such as sales groups, field organizations and technical support groups. Business goals can now be linked to the resource requirements needed to meet those goals. The Guide™ is patent pending, next generation planning software. Its ease of use and prepackaged content results in major business benefits in hours, or at most, several days, thus significantly enhancing the ability of management staff and consultants to deliver enterprise wide performance improvement. It provides 3-year budgets, activity costs, headcount and technology requirements and supports rapid scenario analyses to better enable informed business decisions.
The Primary Matters Guide-PC Baseed The PC version of The Guide™ is patent pending, next generation planning software. Its ease of use and prepackaged content results in major business benefits in hours, or at most, several days, thus significantly enhancing the ability of management staff and consultants to deliver enterprise wide performance improvement. It provides 3-year budgets, activity costs, headcount and technology requirements and supports rapid scenario analyses to better enable informed business decisions.
The Primary Matters Internet Guide The Internet version of The Guide has all of the advantages of the PC version of The Guide and more. Business Driver creation and Scenario Analyses are database supported. The user interface is browser based and very intuitive. Forecasts and Business Plans can be exported and imported to all stakeholders.
The Primary Matters Sales Tool Primary Matters builds an easy to use, custom designed interface that 'sits on top' of The Guide. Sales personnel load the application on their laptop, and with the answers to a few questions from a prospective customer, The Guide produces a comprehensive Total Cost of Ownership analysis. Professional reports display the impact of the vendor's solution on the prospects baseline, increasing closures and shortening the sales cycle.
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E-mail: P.O. Box 1336
Tiburon, CA 94920
USA
415-789-1082
415-789-1083
www.primarymatters.com
info@primarymatters.com