Motive is one of the world’s largest service infrastructure software companies and the leading provider of automated service management solutions for Global 1000 technology and communications providers. By combining its patented software with unmatched service expertise, Motive enables businesses to develop and deliver a new generation of business-critical services that improve the ownership experience and enhance the lifetime value of products, while reducing operational support costs. Motive solutions have been proven by market leaders through more than 25 million implementations worldwide.
 

 

Core Products and Services

Motive xi Service Management Suite Motive xi is the industry’s first solution that enables any company whose business depends on servicing connected customers to leverage a single management infrastructure for all of their business-critical service needs. Beyond the traditional value proposition of reducing operational costs, Motive xi enables companies to also manage and deliver smart services that drive new revenue opportunity. Motive xi Service Management Suite includes products and Expert Service offerings that enable technology and communications providers to deliver a complete array of intelligent, value-added services to their data center, desktop, and broadband customers. Motive xi Expert Service offerings deliver unmatched expertise gained through hundreds of production deployments, accelerating value, and reducing risk associated with mission-critical deployments. Motive xi is the only technology platform that leverages the X-Internet to automate complex service processes and enable extended service relationships. In addition, Motive xi delivers significant core advancements with the addition of ServiceFlow technology.
 

 

 

 

 

Contact Information: Address:     Phone: Fax: Web: E-mail: 12515-5 Research Blvd. Austin,  TX  78759 USA 512.531.2502 512.531.2584 www.motive.com dgibbs@motive.com