At Metrix, “Automating your service operations is our business.” Metrix is a leading provider of eProductService™ solutions. The company provides Web-based software products and integrated applications to address all aspects of the product service chain for organizations worldwide. The solution, Metrix 4e eProductServiceTM application suite, provides built-in domain expertise and robust field service and repair center functionality for industries including medical equipment, high-tech & electronics, measuring & control devices, telecommunications, 3rd party logistics, and other manufacturing. The software enables superior product service with powerful capabilities for field force automation, field service/dispatch, contract administration, customer entitlements, equipment and parts tracking, workflow management, Web self-service and scheduling optimization, with proven integration to leading ERP and CRM vendors.

 



 
Core Products and Services

Metrix 4e The software enables superior product service with powerful capabilities for field force automation, field service/dispatch, contract administration, customer entitlements, equipment and parts tracking, workflow management, Web self-service and scheduling optimization, with proven integration to leading ERP and CRM vendors. Metrix 4e eProductServiceTM suite is used to streamline service, improve customer service, and increase customer satisfaction.
 

 

 

 

 

 

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20975 Swenson Drive
Waukesha,  WI  53188
USA
1-800-543-2130
262-798-8573
www.metrix.com
info@metrix.com