FrontRange Solutions Inc. develops software and solutions that allow organizations to deliver extraordinary customer relationships and service. An international market leader in customer-centric software for more than 10 years, the company is headquartered in Colorado Springs, Colorado, with offices in Los Angeles, Chicago, United Kingdom, France, Germany, Italy, South Africa, Australia and Singapore. Solutions include: the industry-leading GoldMine* software family for customer relationship management (CRM), fully integrated contact management and sales force automation; and the award-winning HEAT* software line for world-class customer service and support. FrontRange drives business decisions for profitability in market-leading companies such as Shell Oil, Coca-Cola, Chevron, Prudential Securities, Lucent, Electricite de France, The Weather Channel, Mack Truck, Turner News Network, and Smith Barney. Industry awards for FrontRange include Software Magazine's "Hot 500," Call Center Magazine Product of Year, Entrepreneur Magazine's Best Software, Users Choice Awards, and PC Magazine "Editors' Choice." For more information on FrontRange, call (800) 776-7889 or visit www.frontrange.com.
   

Core Products and Services

GoldMine® (Sales and Marketing Solutions) The award-winning GoldMine family of software products offers small to medium-sized businesses full-featured, yet affordable solutions to manage every facet of prospect and customer relationships, blending contact management, sales force automation, and team-based communication functionality, to ensure rapid results.
 
Goldmine® Business Contact Manager Easily automate professionals, SOHOs (Small Offices/Home Offices), small businesses and teams with off-the-shelf, customer management & workgroup capabilities. Share up-to-date information with every team member – from the home office to the field with GoldSync®. Eliminate duplicate data entry and share contact and accounting information between GoldMine and QuickBooks Pro/Premier 2002 with GoldMine® Plus Accounting for use with QuickBooks® Pro/Premier 2002.
 
GoldMine® Sales & Marketing™ 2002 Powerfully enable multiple teams, or entire small to medium-sized enterprises to effectively manage every customer & prospect relationship with built-in integration to Microsoft® SQL® Server and Outlook® 2000." Arm mobile and field staff with real-time access to customers, calendars, & key sales information from any location via the Web or their wireless PDAs or handhelds with GoldMine® Everywhere. Unite your sales and marketing teams with your service and support staff to give everyone in your organization a single, 360 degree view of your prospects and customers by integrating GoldMine Sales & Marketing with HEAT® or HEAT® PowerDesk™ with GoldMine® FrontOffice.
 
GoldMine® CustomerIQ™ (Vertical CRM Solutions) An adaptable industry CRM solution that reflecs your unique business processes and can be additionally customized for your unique business processes. GoldMine CustomerIQ combines the power of Microsoft® .NET, XML-based Web services technology and proven technical tools to deliver the next generation of information and relationship management.
 
HEAT® (Service and Support solutions) World-class service and support designed to allow organizations to create powerful customer service centers of networked technicians. HEAT® Service and Support™ provides world-class service and support software designed to meet your needs and the needs of your customers. HEAT® PowerDesk™ provides state of the art help desk software for your growing organization. iHEAT™ allows your service and support team to easily access core HEAT features and functionality anytime, anywhere. HEAT® SelfService™ allows your customers to access the HEAT product from any Web browser and help themselves 24/7. HEAT® Asset Tracker is a comprehensive asset-tracking program that provides proactive and effective management to your organization. HEAT® Plus Knowledge is a Web-based knowledge management solution that unleashes the power of all your information through a unified source.