In today's competitive business environment, every enterprise must have the capacity to interact with it's customers in any media (phone, fax, web, email, live chat, VoIP, etc.) at any time. Contact centers must be equipped to handle inbound-outbound "calls" in a variety of multimedia channels. Each year, Call Center Demo & Conference presents a series of events across North America. These turnkey, pedestal style events create an even playing field and allow buyers and sellers to interact with hands-on product demonstrations. Each version has a distinct feature beyond regionality, including a Site Selection summit in Orlando, the NTTC's Telework Conference in Dallas, and Call Center Magazine's Customer Care Leadership Awards in Scottsdale. Each show features keynotes and call center site tours, as well as many networking events. the conference programs feature certification training and testing in conjunction with industry organizations such as CCNG, ICMI, CIAC, and ATA.  
 

 

Core Products and Services

Call Center Demo & Conference West http://www.ccdemowest.com
 
Call Center Demo & Conference Dallas http://www.ccdemo.com
 
Call Center Demo & Conference http://www.callcenterdemo.com
 

Contact Information: Address:       Phone: Fax: Web: E-mail: 12 W. 21st Street New York   NY 10010 USA 917-305-3300 212-691-1191 www.cmpevents.com msilverman@cmp.com