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DCI's Customer Relationship Management Conference & Exposition McCormick Place, Lakeside Center, Chicago, IL February 13-15, 2002 Loyal, satisfied customers are the basis for any successful business. Customer Relationship Management (CRM) provides the framework, the tools, and the systems to coordinate all your customer channels: sales, marketing, customer service, field sales and support, including the Internet. For more information or to register for this event, go to: www.CRMevent.com or call DCI at 978-470-3880.
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