|
Calendar |
||||||||||||||||||||||||||||||||||
CRM & Call Center Demo & Conference San Diego Marriott Hotel & Marina, CA November 8-9, 2001 RealMarket readers - Get 10% off registration rate - Use code of "REAL" when registering! On the journey to total customer satisfaction, organizations are looking for integrated contact center solutions. Whether it's an application such as CRM or a better way to manage online customer services there is no other event that addresses all these aspects. CRM & Call Center Demo & Conference, in conjunction with .comCustomerService Demo & Conference, is the only exhibition that unites three different worlds into one unique, turnkey event presenting contact center solutions that manage critical resources to ensure the continuous and rich interaction with customers in any media. A contact center that leverages the advantages of CRM or online solutions is equipped to handle inbound and outbound calls that provide a better customer experience resulting in increased brand loyalty & profits and reduced operating costs. Customer satisfaction and retention continues to differentiate today's most successful businesses, especially in the rapidly growing e-commerce and m-commerce sectors. To stay competitive, organizations across the board are implementing today's leading edge CRM and call center technology solutions. And they are discovering that these innovations make a positive, enterprise-wide impact, enhancing area well beyond the customer contact functions, such as: sale and marketing, channel/supplier interactions, operations, accounting, fulfillment, human resources and other departments. The conference program at CRM and Call Center Demo & Conference 2001 will attract senior executives, sales and marketing managers, call center managers, and IS and IT infrastructure managers. Hundreds of serious buyers will be looking for ways to build and run integrated contact centers that can handle email, voice, data, chat, collaborative web browsing, etc. The goal of CRM and Call Center Demo and Conference is to deliver the intelligence to help them create contact centers that effectively combine customer care with the latest call center technologies. If you make the technology that delivers these solutions a or are looking to for a better way to interact with your customers, then CRM & Call Center Demo & Conference is right for you. If you are looking to for a better way to interact with your customers then CRM & Call Center Demo & Conference is right for you. Register Now (use code:REAL) for your 10% conference discount or FREE exhibit hall pass at www.CRMdemo.com.
|
||||||||||||||||||||||||||||||||||