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15th Annual ICCM Conference & Exposition Lakeside Center @ McCormick Place - Chicago, IL August 26-28, 2003 ICCM has set the standard in the industry for management-level education, dependable content, comprehensive supplier exhibits and significant networking opportunities, making it the premier conference for call center professionals since 1989. Come and meet, learn from, mingle and share with the industryıs top experts and most visionary managers and leaders all assembled in one place for the sole purpose of helping you create exceptional customer contact services.
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