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News
Postbank
NV Standardizes On Siebel [Top]
Siebel announced that Postbank NV will standardize on
Siebel eBusiness Applications. Siebel Systems will afford
Postbank a unified view of each customer across multiple
accounts, so that Postbank representatives can provide
service across channels of communication and increase
customer satisfaction.
Blue
Martini Ships On HP Platform [Top]
Blue Martini announced that it has shipped its Java-based
Customer Interaction System on the HP-UX 11.0 platform for
Unix. In addition to HP-UX, Blue Martini Software also
supports Microsoft Windows NT and Sun Solaris.
Simplexis
And IBM Team [Top]
Simplexis and IBM announced an agreement to deliver hosted
eProcurement software and services to the nation's school
districts. This eCommerce solution enables purchasing
online.
iSyndicate
Partners With PeopleSoft [Top]
iSyndicate announced that it has signed a partnership with
eBusiness company, PeopleSoft. iSyndicate has partnered
with PeopleSoft Portal Solutions to provide content and
eCommerce services for PeopleSoft customers. This aims to
create a user experience through the delivery of content
solutions to the customer.
TeleTech
Closes Acquisition of Newgen [Top]
TeleTech announced it has closed its acquisition of Newgen
Results for $160 million in a stock-for-stock exchange
accounted for as a pooling of interests. The acquisition
strengthens TeleTech's existing database management
capabilities and further enhances TeleTech's CRM solution
with the addition of an enterprise channel management
offering.
Microsoft
And Pivotal Launch Initiative [Top]
Microsoft and Pivotal announced that the companies are
launching a business development initiative aimed at
leading the demand chain management market, eCRM and other
e-business technologies to enable enterprises to maximize
revenue and increase customer loyalty. The goal of this
initiative is to accelerate adoption of demand-chain
management solutions..
SITEL
Contracts With Newark [Top]
SITEL announced the signing of an agreement with Newark
Electronics. Under the terms of this agreement, SITEL will
provide CRM consulting services to assist Newark in the
development of a new corporate CRM model meant to
streamline Newark's customer acquisition, care, and value
improvement program.
NCR
Internet Banking Service Certified [Top]
NCR announced it has obtained OFX (Open Financial
Exchange) certification from Microsoft and Intuit for its
outsourced Internet Banking service. OFX is a
specification for the exchange of financial data between
financial institutions, businesses and consumers via the
Internet. The certification allows financial institutions
to provide their customers with direct access to account
information using personal financial management software
such as Microsoft Money, Quicken and QuickBooks.
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