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Know your customers. You should have
detailed information in your database about each of your
customers.
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Servigistics
Joins Siebel Alliance [Top]
Servigistics announced that it has joined the Siebel
Alliance Program as a Premier Software Partner. Also,
Siebel has validated the integration between Siebel
eBusiness Applications and Servigistics 5.0 inventory
optimization software through the Siebel Validation
Program.
ProBusiness
Partners With PeopleSoft [Top]
ProBusiness announced an alliance with PeopleSoft. The
alliance will promote a working relationship between the
companies, formalizing two key integrations -- PeopleSoft
Payroll with ProBusiness Payroll Tax Filing Services and
PeopleSoft Payroll Interface with ProBusiness Payroll.
IBM
And Manhattan Associates Form Alliance [Top]
IBM and Manhattan Associates announced an alliance to
deliver supply chain execution and commerce solutions to
manufacturers, suppliers and distributors. Through the
alliance, IBM and Manhattan will focus on customers in
consumer goods manufacturing, apparel and footwear,
Internet fulfillment, hard goods and durables
distribution, automotive after-market, media, and third
party logistics markets.
ICT
GROUP Renews Alliance With ALLTEL [Top]
ICT GROUP and ALLTEL Information Services announced that
they have renewed their alliance agreement. ICT GROUP and
ALLTEL jointly manage CRM programs using interconnected
host systems, which reduces operating costs and minimizes
the upfront capital investment required for
implementation.
Intelligroup
and Onyx Deliver CRM [Top]
Intelligroup announced the implementation of the Onyx CRM
solution customized for Enmed, a provider of Web-based
clinical trial management solutions. Intelligroup
customized the Onyx Employee Portal to deliver a Web-based
relationship management solution for Enmed employees.
Intelligroup built a text search engine to enable
customers to locate answers to frequently asked questions.
SITEL
And Tata Joint Venture [Top]
SITEL and Tata announced the completion of their 50/50
joint venture. SITEL India will provide web-enabled
technical support and customer care from India for
English-speaking customers throughout the United States,
United Kingdom and other English-speaking countries.
ChannelWave
And Cygent Partner [Top]
ChannelWave and Cygent announced an alliance aiming to
help communications service providers maximize the
effectiveness of channel partner relationships, from
demand creation to transaction management, fulfillment and
customer service. ChannelWave provides organizations with
the ability to recruit, enable and motivate channel
partners to increase sales revenues and profitability.
Hyperion
Promotes Amelia Tess Thornton [Top]
Hyperion announced the promotion of Amelia Tess Thornton
to the position of Chief Administrative Officer. Thornton,
who had been responsible for the Company's Supply Chain
Analysis initiative, will take on responsibility for IT
Support, Human Resources, Facilities, Purchasing, and
Manufacturing and Distribution.
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