December 20, 2002

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Greg Horton
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Other News

  • Comerica With WebTone
  • Envision Click2Coach Helps Talbots

    • Comerica With WebTone [Top]
    WebTone Technologies announced that Comerica Incorporated has selected its TouchPoint Referral Management solution as the banking company's platform for managing referral activities across the entire enterprise. TouchPoint's Referral Management will increase Comerica's effectiveness in connecting its customers to the right products and services and ensure that customer referrals are consistently captured, disseminated, and acted upon across the entire institution.



    Envision Click2Coach Helps Talbots [Top]
    Envision Telephony announced that Talbots is using Click2Coach to help train and coach their customer service and catalog sales associates. Click2Coach, a complete agent development solution with integrated quality monitoring and training, streamlines the coaching process and offers a desktop feedback and self-evaluation tool.


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