December 20, 2000

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Other News


Petrolatin And Oracle Create Exchange For Oil Industry [Top]
Oracle announced that Petrolatin.com has chosen Oracle Exchange to power an online BtoB exchange of goods and services among the industries of the sector. In addition to handling transactions between trading partners, the site will include data, documents, statistics, events and laws linked to the oil business.


IBM and SynQuest Announce Alliance [Top]
IBM and SynQuest announced an alliance to market and deliver e-business solutions in supply chain management for midmarket manufacturing industries. The offerings represent a development that will help manufacturers improve business performance. These solutions aim to maximize product throughput and on-time delivery while simultaneously determining the best financial result to meet the customer requirements.



Societe Generale Standardizes On Siebel [Top]
Siebel announced that Societe Generale, is standardizing its retail banking operations on Siebel eBusiness Applications. By creating a customer information management system, Siebel eBusiness Applications aim to enable customer-facing professionals to work together to provide service to Societe Generale customers and ensure their satisfaction.



Remedy And Ultimate Team [Top]
Remedy and Ultimate Workflow Integration Partners (UWIP) announced the release of the REM-Mail (IN) & REM-Mail (OUT) product suite. Remedy and UWIP customers will now have access to a solution for sending and receiving email. The REM-Mail (IN & OUT) product suite gives customers format control of outbound email, allows free form inbound email for AR System entry creation, supports multiple attachments, CCs, POP/SMTP and exchange, and monitors up to 100 mailboxes.



Shoplet.com To Provide PCsupport.com Solution [Top]
PCsupport.com announced an agreement with Shoplet.com. Shoplet.com will provide one year of free online technical support services with each electronic purchase of $200 or more, and will pay a fee to PCsupport.com for every technical support subscription.



University System of Maryland Selects PeopleSoft [Top]
PeopleSoft announced that the University System of Maryland has licensed PeopleSoft's internet solutions for higher education. Included in the contract is internet software for Student Administration, Human Resources, Financials, Enterprise Warehouse, CRM Sales and Marketing, and End User Training.



enhansiv Awarded Contract From Canon [Top]
enhansiv announced an agreement with Canon ITS to provide an eCRM solution that manages Canon's e-mail based interactions. Canon will leverage enhansiv's remote-hosted CRM solutions to bring blended media capabilities, database management expertise and centralized infrastructure to Canon's customer interaction environment.



IBJ Ranks Interactive Intelligence [Top]
Interactive Intelligence was named fastest growing public company in the Indianapolis area in Indianapolis Business Journal's 2001 Book of Lists. The ranking was based on revenue growth from fiscal years 1997 to 1999. Interactive Intelligence ranked number one with 1,094% growth revenue.


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Stock Index
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Dow Jones 10,584.37 -0.57%
Nasdaq 2,511.71 -4.31%
S&P 500 1,305.57 -1.10%
Apac Cust Svc 2 7/8 -3/8
Applix Inc 2 +1/16
Apropos Tech 6 3/8 -1/4
Ask Jeeves Inc 2 3/4 -9/32
Aspect Comms 8 61/64 -39/64
Blue Martini 10 7/8 -2 3/16
Broadbase Sftwr 6 1/4 -1/2
Broadvision 14 3/8 -2 1/8
Calico Commerce 0 29/32 +3/32
Chordiant Sftwr 2 11/32 -7/32
Convergys Cp 49 5/16 +1/16
Davox Corp 9 1/2 -1/16
Delano Tech Cp 7 1/2 -17/32
E.piphany Inc 47 3/16 -6 1/8
eGain Comms Cp 3 1/16 -3/8
eLoyalty Corp 5 3/8 +3/16
Eshare Tech 1 1/4 -1/32
Exchange Applc 1 9/16 -1/16
Firepond Inc 5 5/16 -1/4
HNC Software 25 3/8 +63/64
ICT Group Inc 10 +1/2
Interact Commer 7 19/32 +15/32
Interact Intell 26 11/16 +7/8
Interv Brite 6 1/8 -3/8
Kana Comms 11 1/4 -2 1/8
Liveperson Inc 1 +1/16
Onyx Software 9 27/32 0
Pegasystems Inc 2 1/16 -1/4
Peregrine Sys 20 9/16 -1 1/8
Pivotal Corp 32 1/8 -4 3/16
Prime Response 1 9/16 -3/16
Primus Knowldge 5 5/8 -1/4
Quintus Corp 2 31/32 0
Rainmaker Sys 1 3/16 0
Remedy Corp 16 3/4 0
Selectica Inc 20 -2 3/8
ServiceWare 2 13/16 -1/8
Siebel Systems 63 3/8 -15 1/2
Sitel Corp 2 9/16 0
Support.com 21 0
Sykes Enterpris 3 27/32 -1/32
Syntellect 3 9/16 -3/8
Teletech Hldgs 18 1/8 -1 3/16
Vignette Corp 19 1/8 -1 1/16
ViryaNet 3 7/8 -3/4
West Teleserv 28 5/8 -5/16
Witness Systems 9 1/2 -7/8
As of close 12/19/2000
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