December 19, 2002

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 How Federated workforces will replace dedicated field service workforces by 2005
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Pol Sweeney
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Required Reading #REF!

"The Relationship Benefits of a Project-Oriented Culture"
by Craig Singer - Active Management Techniques (AMT)

 
 

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Other News

  • Trend Micro Earns Certification
  • New York Life Standardizes On Vignette

    • Trend Micro Earns Certification [Top]
    Trend Micro announced that its U.S. Premium Support organization has achieved the Support Center Practices (SCP) Certification and is the first support group for an antivirus software vendor to receive such recognition. Trend Micro was awarded the certificate shortly after the extensive audit of its Lake Forest, CA support center.


    New York Life Standardizes On Vignette [Top]
    Vignette announced that longtime customer New York Life Insurance has standardized all of its online properties on Vignette content management applications. New York Life's recent upgrade to Vignette V6 includes the company's external sites www.newyorklife.com and www.nylim.com in addition to corporate intranets across the organization.


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