December 19, 2001

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DaimlerChrysler Achieves Success With mySAP [Top]
SAP Markets announced that an influential research and consulting organization found Mercedes-Benz Espana S.A., a division of DaimlerChrysler AG, is realizing ``significant benefits'' after implementing mySAP E-Procurement to streamline purchasing and connect with e-marketplaces. Aberdeen Group found that within the first six months mySAP E-Procurement, featuring SAP Markets Enterprise Buyer as the key component, gave Mercedes-Benz Espana the flexibility to reduce the number of suppliers from 1,497 to approximately 200 and achieve an 80 percent return on investment (ROI).



MicroStrategy Enables WHSmith [Top]
MicroStrategy announced that WHSmith PLC has deployed its Web-based stores reporting system using the MicroStrategy Business Intelligence Platform. Completed in less than six months and below budget, WHSmith has now launched its reporting system across its stores.



Charter Selects Avaya [Top]
Avaya announced that it is providing multimedia and virtual enterprise contact center solutions and services to Charter Communications. Charter is boosting service to customers by using Avaya's voice and personalized routing solutions to deliver each customer contact to a customer representative with the appropriate skills to proficiently respond to requests within an optimal timeframe.



Motorola Selects HNC [Top]
HNC announced that Motorola has selected HNC Falcon Fraud Manager for Merchants to enhance its fraud detection capabilities on Internet transactions originating. Falcon Fraud Manager for Merchants provides credit card fraud detection and risk-management capabilities that lower fraud losses and increase revenues for online merchants and service providers.



Multiple Sclerosis Society With Epicor [Top]
The National Multiple Sclerosis Society relies on Epicor Software to host its enterprise systems. Through the deployment of Epicor software as a managed service, the organization freed valuable capital and human resources so that the Society could better focus on its mission of improving the lives of people with MS.



Apropos Receives Award [Top]
Apropos announced that Communications Solutions Magazine awarded Apropos Technology's Interaction Management Solution with a Product of the Year award. The Communications Solutions Product of the Year award is designed to honor innovative products and services that have furthered voice/data convergence.


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Dow Jones09,998.39+1.08%
Nasdaq2,004.76+0.87%
S&P 5001,142.92+0.75%
Apac Cust Svc 2.92+0.01
Applix Inc 1.63-0.08
Apropos Tech 1.90+0.02
Ask Jeeves Inc 3.31-0.20
Astea.73+0.03
Aspect Comms 3.01-0.05
AVAYA12.78+0.04
Blue Martini2.12-0.14
Broadvision 2.96-0.08
Chordiant Sftwr 6.93+0.10
Convergys Cp 37.59-0.05
Davox Corp 9.30-0.10
Delano Tech Cp .93-0.03
E.piphany Inc 9.28-0.15
eGain Comms Cp 1.52-0.03
eLoyalty Corp .57+0.00
Firepond Inc .83+0.07
HNC Software22.84+0.94
ICT Group Inc16.59+0.29
Interact Intell 5.85+0.10
Interv Brite 12.05+0.04
Kana Comms 1.64+0.00
J.D. Edwards16.00+0.80
Liveperson Inc .28+0.03
NICE15.80+0.01
Nortel Networks7.40-0.04
Onyx Software 3.66-0.03
Oracle15.05+0.26
Pegasystems Inc 4.06-0.09
PeopleSoft42.55+2.78
Peregrine Sys 14.39-1.04
Pivotal Corp 5.84+0.29
Primus Knowldge .74-0.01
Rainmaker Sys .24-0.02
SAP34.22+0.92
Selectica Inc 5.10+0.25
ServiceWare.26-0.03
Siebel Systems 30.94+3.74
Sitel Corp 2.09+0.01
Support.com5.66+0.11
Sykes Enterpris 10.90-1.08
Syntellect 1.40-0.05
Teletech Hldgs 13.75+0.65
Vignette Corp 5.31+0.11
ViryaNet.47+0.00
West Teleserv 24.98-1.02
Witness Systems 12.88-0.02
Xchange.29+0.01
As of close 12/18/2001
 

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