December 18, 2002

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"Workforce Optimization: Panning for Gold"
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Other News

  • Malaysia National Insurance With Siebel
  • KeyBank Selects Unica

    • Malaysia National Insurance With Siebel [Top]
    Siebel announced that Malaysia National Insurance (MNI) has successfully deployed MNI Oneline, a direct-to-consumer sales channel for insurance products in the Asian region. Using Siebel Insurance MNI Oneline doubled its rate of sales conversion within 12 months of launching the initiative.



    KeyBank Selects Unica [Top]
    Unica announced that KeyBank has chosen Unica's Affinium Suite to further enhance its commitment to superior customer experience. KeyBank will leverage Affinium to gain insights into its customers' needs and preferences for financial services and respond to customer inquiries faster with more targeted and effective campaigns.


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