December 13, 2001

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Other News

  • Osram With mySAP
  • Holiday Builders Selects Cynocom
  • Amdocs Implements Commerce Server
  • Telekom Austria Calls On ClickSoftware
  • Convergys And Olympus Form Joint Venture
  • QuickAddress Partners With Remote Response
  • Ask Jeeves Appoints CTO

  • Osram With mySAP [Top]
    SAP announced that Osram GmbH is live with the first phase of its implementation of mySAP Product Lifecycle Management. mySAP PLM enables Osram to accelerate product development and allows all the divisions within Osram to jointly develop a common product based on shared information and business processes.



    Holiday Builders Selects Cynocom [Top]
    Cynocom announced the deployment of iAsyst for Builders, a workflow solution to allow Holiday Builders to more efficiently handle its growing volume of new home sales. iAsyst for Builders provides a solution that adapts to a current operation and provides the tools to keep up with sales and customer service needs as they grow and change in the future.



    Amdocs Implements Commerce Server [Top]
    Amdocs announced that it has extended its customer care and billing solution at Orange Communications SA, Switzerland, with the implementation of Amdocs Commerce Server to manage mobile and e-commerce services. Amdocs Commerce Server provides an online connection between merchant Web sites and a communications providers' customer database, to handle payment and information mediation for mobile and e-commerce transactions.



    Telekom Austria Calls On ClickSoftware [Top]
    ClickSoftware has announced the selection of their Service Optimization suite, including an optimized service scheduling solution and a business analytics solution, by Telekom Austria.



    Convergys And Olympus Form Joint Venture [Top]
    Convergys and Olympus Capital Holdings Asia announced they have formed a joint venture, Convergys Broadband Asia. The joint venture, targeting the growing market for billing and customer care services in the cable, ISP, ASP, and broadband markets in Asia has already gained momentum.



    QuickAddress Partners With Remote Response [Top]
    QuickAddress has partnered with Miami-based Remote Response to provide addressing technology. Remote Response's use of QuickAddress software helps ensure that addresses are valid, free from spelling errors and input into business applications in a correct and consistent format.



    Ask Jeeves Appoints CTO [Top]
    Ask Jeeves announced that Jeremy Rosenblatt, 47, has joined the company as chief technology officer. As chief technology officer, Jeremy will be responsible for guiding the technology direction of both Jeeves Solutions, Ask Jeeves' enterprise software division, and its Web Properties division.


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    Applix Inc 1.80+0.03
    Apropos Tech 2.03+0.03
    Ask Jeeves Inc 2.81+0.05
    Astea.74-0.01
    Aspect Comms 3.30-0.01
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    Peregrine Sys 16.76+0.06
    Pivotal Corp 5.33-0.33
    Primus Knowldge .90+0.12
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    SAP33.08+0.23
    Selectica Inc 4.90+0.40
    ServiceWare.26+0.00
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    Sitel Corp 2.08+0.02
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    Sykes Enterpris 11.92+0.70
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