December 12, 2001

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ClientReps.com Says CyberSanta Came Early This Year [Top]
ClientReps.com reveals that CyberSanta came early this year. According to ClientReps.com, most of the consumer-oriented websites have already peaked in their Christmas Rush, with the orders going about half a month earlier than compared to last year.



AT&T Selects Ask Jeeves [Top]
Ask Jeeves announced that AT&T Wireless is using Ask Jeeves' Branded Animation advertising unit as part of its campaign to build its brand recognition among consumers this holiday season. The Ask Jeeves Branded Animation ad unit uses multi-media animation to deliver the AT&T Wireless Services brand and message in an engaging format aiming to set it apart from traditional online advertisements.



Fairmont Hotels & Resorts Books Vignette [Top]
Vignette announced that Fairmont Hotels & Resorts is live using Vignette applications to power its online booking application Web site, www.fairmont.com/, as well as its in-room guest portal and employee intranet. With the new Vignette applications, guests who book on Fairmont's Web site receive a customized experience that offers them special deals on travel packages, along with information on their destination, local entertainment and other travel-related services.



Watch Hill Partners Completes Two CRM Projects [Top]
Watch Hill Partners announced the completion of two of the five projects that FleetBoston Financial selected it to oversee. Watch Hill Partners provided direction and implementation of enhanced functionality for the use of customer data in Fleet's contact management and opportunity management system.



Editor Of Siebel Observer To Speak [Top]
The Siebel Observer announced that J. Bruce Daley, its executive editor, will speak before students at the Denver campus of Johnson & Wales College of Business. Mr. Daley's presentation, entitled What Every Business Student Can Learn from Oracle, Peoplesoft, and Siebel Systems is scheduled for Friday December 14th.



Quadstone Raises Standard For Predictive Marketing [Top]
Quadstone announced the latest offering of their software, the Quadstone System. The fourth release of the Quadstone System strengthens Quadstone's position as one of the few analytical CRM packages to consistently deliver genuine return on investment. This is achieved by helping marketers to understand, predict and influence more profitable customer behavior with maximum efficiency and effectiveness.



ANALYTICi Utilizing Group 1 [Top]
Group 1 announced that consulting firm ANALYTICi is utilizing its customer data quality solutions in ANALYTICi's client engagements. ANALYTICi is a consulting organization providing CRM application strategy, hosted database marketing solutions, and customized multi-channel tracking systems in an effort to ensure ROI maximization.


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Apac Cust Svc 2.85 +0.01
Applix Inc 1.77 -0.06
Apropos Tech 2.00 -0.03
Ask Jeeves Inc 2.76 +0.44
Astea .75 -0.04
Aspect Comms 3.31 +0.17
AVAYA 13.42 +0.27
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Broadvision 3.27 -0.03
Chordiant Sftwr 6.45 +0.00
Convergys Cp 36.76 -0.77
Davox Corp 9.07 -0.01
Delano Tech Cp .78 +0.08
E.piphany Inc 9.56 +0.20
eGain Comms Cp 1.61 +0.06
eLoyalty Corp .65 +0.05
Firepond Inc .81 +0.01
HNC Software 21.25 +0.27
ICT Group Inc 16.84 +0.28
Interact Intell 5.15 +0.02
Interv Brite 13.54 -4.45
Kana Comms 1.70 -0.13
J.D. Edwards 14.58 +0.07
Liveperson Inc .29 +0.00
NICE 16.77 +0.05
Nortel Networks 8.45 +0.17
Onyx Software 3.80 -0.21
Oracle 15.20 -0.22
Pegasystems Inc 4.28 +0.08
PeopleSoft 39.38 +1.50
Peregrine Sys 16.70 +0.65
Pivotal Corp 5.66 -0.08
Primus Knowldge .78 +0.02
Rainmaker Sys .21 +0.01
SAP 32.85 +0.21
Selectica Inc 4.50 +0.14
ServiceWare .26 +0.01
Siebel Systems 24.91 +0.88
Sitel Corp 2.06 -0.01
Support.com 4.15 +0.05
Sykes Enterpris 11.22 +0.27
Syntellect 1.40 +0.01
Teletech Hldgs 13.26 +0.37
Vignette Corp 5.80 +0.22
ViryaNet .51 -0.04
West Teleserv 26.17 -0.57
Witness Systems 12.55 +0.18
Xchange .24 -0.02
As of close 12/11/2001
 

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