| Free Newsletter! |
|
| | | Send it to a Colleague |
| | |
| |
| Expert's Corner [search] |
| CRM and the Bottom Line in the Utility Industry |
More
Alex Patient Datamonitor |
 |
| | |
| Required Reading [search] | |
|
| | | | Featured Event [search] |
Working With the Analysts
December 12, 2001 Washington, DC |
| |
|
|
|
|
Firepond Helps Saga
Magazines International Asia Selects Delano
SAP Canada And RWD Canada Alliance
KnowledgeBase Announces Alliance Program
Firepond Helps Saga [Top] Firepond announced that Saga has expanded Firepond's eService Performer Suite to process all incoming customer emails from its holiday, insurance and home shopping sites. The Firepond solution has been deployed within Saga's holiday business since early 2001, and has now been extended to cover Saga's financial and shopping services.
Magazines International Asia Selects Delano [Top] Delano Technology announced that Magazines International (Asia) Limited, the biggest sole subscription agency of several business magazines such as TIME, FORTUNE, ASIAWEEK and BusinessWeek in Hong Kong, has selected Delano Velocity Marketing and E-Business Interaction Suite products to strengthen their e-marketing capabilities and support their customer service processes.
SAP Canada And RWD Canada Alliance [Top] RWD Technologies and SAP Canada announced an alliance to provide user training and support services to SAP customers in Canada. The alliance will complement the project team training programs currently offered by SAP and will operate under the name ``SAP User Training and Performance Solutions ... Powered by RWD.''
KnowledgeBase Announces Alliance Program [Top] KnowledgeBase Solutions announced its Alliance Partner program. The program, which has been previously available for select partners, now provides resellers with a foothold in the growing Support and CRM markets by offering KnowledgeBase.net, knowledge management software for self help.
|
|