December 7, 2001

  Previous Issue                                                                      About    Contact    Affiliations    Home                           


Headline News for CRM

          Chordiant

 
News Search:

 
 
Free Newsletter!
Subscribe to RealMarket Today!

 TEXT HTML
Privacy Policy
 
Send it to a Colleague
Send this report to a colleague with your personal message.
 
 
Expert's Corner [search]
 CRM and the Bottom Line in the Utility Industry
More

Alex Patient
Datamonitor
 
Required Reading [search]

"Avoiding a CRM Backlash"
by Rick Frazier - Booth Morgan Consulting, LLC

 
 

Featured Event [search]

Working With the Analysts
December 12, 2001
Washington, DC

 


Other News

  • Firepond Helps Saga
  • Magazines International Asia Selects Delano
  • SAP Canada And RWD Canada Alliance
  • KnowledgeBase Announces Alliance Program

    • Firepond Helps Saga [Top]
    Firepond announced that Saga has expanded Firepond's eService Performer Suite to process all incoming customer emails from its holiday, insurance and home shopping sites. The Firepond solution has been deployed within Saga's holiday business since early 2001, and has now been extended to cover Saga's financial and shopping services.



    Magazines International Asia Selects Delano [Top]
    Delano Technology announced that Magazines International (Asia) Limited, the biggest sole subscription agency of several business magazines such as TIME, FORTUNE, ASIAWEEK and BusinessWeek in Hong Kong, has selected Delano Velocity Marketing and E-Business Interaction Suite products to strengthen their e-marketing capabilities and support their customer service processes.



    SAP Canada And RWD Canada Alliance [Top]
    RWD Technologies and SAP Canada announced an alliance to provide user training and support services to SAP customers in Canada. The alliance will complement the project team training programs currently offered by SAP and will operate under the name ``SAP User Training and Performance Solutions ... Powered by RWD.''



    KnowledgeBase Announces Alliance Program [Top]
    KnowledgeBase Solutions announced its Alliance Partner program. The program, which has been previously available for select partners, now provides resellers with a foothold in the growing Support and CRM markets by offering KnowledgeBase.net, knowledge management software for self help.


    Front Page News

     

     
    RealMarket Live! Webcast
    Having it All, Rapid CRM in a Slowing Economy
    Listen

    Mark Richey
     Synchrony
     
    ServiceWare
     
    BMC

     

    Stock Index
    RealMarket63.94+1.07%
    Stock Index:Tell me more 
    Dow Jones10,099.14-0.15%
    Nasdaq2,054.27+0.36%
    S&P 5001,166.88-0.30%
    Apac Cust Svc 2.96+0.01
    Applix Inc 1.75+0.18
    Apropos Tech 2.00+0.05
    Ask Jeeves Inc 2.23-0.07
    Astea.74-0.01
    Aspect Comms 3.34-0.01
    AVAYA12.66+0.31
    Blue Martini1.65-0.12
    Broadvision 3.29-0.09
    Chordiant Sftwr 5.28+0.82
    Convergys Cp 38.02-0.34
    Davox Corp 9.04+0.01
    Delano Tech Cp .73+0.08
    E.piphany Inc 8.99+1.04
    eGain Comms Cp 1.55-0.11
    eLoyalty Corp .57-0.01
    Firepond Inc .75+0.03
    HNC Software22.05-0.13
    ICT Group Inc16.74+0.04
    Interact Intell 4.80-0.04
    Interv Brite 17.10+1.90
    Kana Comms 1.94+0.07
    J.D. Edwards14.24-0.38
    Liveperson Inc .33+0.00
    NICE16.85+0.05
    Nortel Networks8.98+0.47
    Onyx Software 4.08+0.01
    Oracle15.90+0.53
    Pegasystems Inc 4.07+0.17
    PeopleSoft41.00+0.40
    Peregrine Sys 16.99-0.35
    Pivotal Corp 5.27+0.19
    Primus Knowldge .72+0.00
    Rainmaker Sys .25-0.01
    SAP33.75-1.05
    Selectica Inc 4.14+0.04
    ServiceWare.25+0.02
    Siebel Systems 25.27+0.47
    Sitel Corp 2.06-0.01
    Support.com3.25+0.00
    Sykes Enterpris 11.55+0.55
    Syntellect 1.37-0.14
    Teletech Hldgs 13.84+0.15
    Vignette Corp 6.00+0.06
    ViryaNet.57+0.05
    West Teleserv 26.80+0.19
    Witness Systems 12.05+0.95
    Xchange.27+0.03
    As of close 12/06/2001
     
     RealMarket Today! (Search, Archive, Subscribe, Unsubscribe) |  RealMarket Live (Upcoming, Archive)
    Experts Corner  |  Required Reading  |  Events Calendar  |  Career Opportunities  |  CRM Info  |  Suppliers
    About  | Contact  | Home  | Board of Advocates  | Affiliations
     
     Copyright (c) 2001   RealMarket, Inc.   All Rights Reserved.   ISSN: 1534-1135    Privacy Policy
    The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.