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  "Opportunity Knocks: Creating & Capturing Sales and Marketing Opportunities"    Want to know how to manage customer and sales information by streamlining sales processes and executing high value marketing campaigns? Listen to a case study on the benefits of an integrated CRM strategy and learn how GoldMine has helped thousands of organizations. (Listen Now)
 
Must-Hear for:    Sales Managers, CRM Executives
What you will learn:    How to improve customer service with a better understanding of how customers want to interact. How to get quick ROI from your CRM investment. What key management reports make the difference.
Featured Expert(s):    Eric Vaughn, Industry Manager, FrontRange Solutions
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Business Wire Using Vignette
Vignette announced that Business Wire has successfully re-launched its primary customer and partner-facing Web portal. The new intuitive, multi-channel portal uses the Vignette Application Portal to ensure clients, investors and media visitors are presented with the most current news on the companies and topics they are interested in -- a difficult task considering that more than 1,000 news announcements from publicly-traded and privately-held companies are distributed through Business Wire each day.

StayinFront Client Upgrades Platform
StayinFront announced that existing client Endo Pharmaceuticals has upgraded its sales force CRM system from StayinFront's Pocket Elk platform for Windows CE to StayinFront's Visual Elk platform for Windows XP. The upgrade enables Endo to rapidly move its sales force to Fujitsu laptops, which support electronic signature capabilities.

   Required Reading
     
Case Study: Personalized Billing in Financial Services    Certegy serves over 6000 financial institutions and was looking for a way to customize their billing and customer communications. Exstream software provided a solution that not only allowed personalization but saved Certegy money. more >>
 
Archive of past Required Reading articles

 
     Today's News from page 1
 
Linking and Integrating Customer Feedback
 
Stock Index
RealMarket 40.78 -1.05%
Stock Index:Tell me more 
Dow Jones9,873.420.20%
Nasdaq1,960.25-1.01%
S&P 5001,064.73-0.18%
Amdocs25.750.08
APAC2.6-0.14
Applix3.15-0.17
Apropos3.73-0.07
Ask Jeeves19.04-1.01
Aspect14.23-0.62
Astea2.50.1
ATG1.68-0.06
AVAYA13.02-0.98
Blue Martini4.76-0.08
Broadvision 4.68-0.17
Chordiant4.620.21
ClickSoftware4.3-0.09
Convergys15.08-0.22
Concerto11.950.03
E.piphany7.46-0.2
eGain2.870.07
eLoyalty3.710.11
Epicor12.25-0.8
eOn3.550.3
Firepond3.150.02
FirstWave5.01-0.03
Group 117.68-0.33
HP22.41-0.04
ICT Group13-0.48
Interact Intell5.58-0.6
Interv Brite 10-0.73
KANA3.179-0.091
LivePerson 6.58-0.27
NCR34.7-0.33
NICE22.36-0.42
Onyx Software 40.17
Oracle12.90.5
Pegasystems7.920.19
PeopleSoft21.490.41
Pivotal2.10
Primus5.27-0.23
Rainmaker1.250
SAP39.810.39
Selectica4.50
Sento3.270.07
ServiceWare0.580
Siebel13.620.16
Sitel2.60.2
SPSS18.15-1.27
SupportSoft13.94-0.29
Sykes8.96-0.77
Tekelec15.89-0.53
Teletech10.60.1
Verint23.801-0.109
Vignette2.40.04
ViryaNet6.27-0.28
West Tel24.730.04
Witness9.40.15
As of close 12/03/03

 

 
 
  RealMarket Resource Center
Resource Description
 
Events:  
 
Offshore Outsourcing - Making the Journey Work for your Corporation - Attendees will gain a comprehensive understanding of best practices in IT and business processes outsourcing to offshore locations. A distinguished conference faculty will explain the strategies and tactics corporations need to assess their global sourcing requirements and to pursue successful offshore transactions. In addition to expert panel discussions, leading corporations that have successfully implemented offshore outsourcing solutions will share their insights and lessons learned. RealMarket members can receive a $200 discount off the standard rate by calling 1-888-666-8514 and mentioning code D055713.  more >>
 
Training:   Learn one-to-one strategy - Receive online training for one-to-one CRM implementation strategies from the experts. Now you can get the experience and expertise of Peppers and Rogers Group Consulting without ever leaving your office. This interactive Web-based training program combines the value of Peppers and Rogers Group's live training with the convenience of the Web . . .  more >>
 
Suppliers:   CRM Solutions - Learn more about the CRM vendors that supply product and service.  more >>
 
Evaluate:   The CRM Selection Center - Enterprise software decisions now at your fingertips... just a click away. Powered by TEC's eBestMatch.  more >>
 
Career:   Find or fill a CRM job - Resources for posting or searching jobs in sales, support, call centers, marketing, etc.  more >>
 
Other:   Additional resources - While we strive to provide as much good content as possible, we know there are many other good CRM resources. . . .  more >>